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Communications and Engagement Officer
The Hold - Home to Suffolk ArchivesCommunications and Engagement Officer at Suffolk County Council, leading internal and external communications. Showcase initiatives and support the Suffolk Economy Team's goals through effective engagement.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in delivering impactful internal and external communications campaigns while effectively managing digital channels and content creation. Possesses a strong understanding of Suffolk's business landscape and economic development, with a creative approach to storytelling and stakeholder engagement.
Highest-signal resume keywords
Internal And External Communications CampaignsRelationship Building With Partners And StakeholdersContent Creation And StorytellingWebsite CMS Platforms And Email Marketing ToolsGDPR And Data Protection Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Communications StrategyCampaign Planning And DeliveryContent CreationProject ManagementDigital Channel Management
Soft Skills
Creative ThinkingCollaborationRelationship Management
Tools & Technologies
Website CMS PlatformsEmail Marketing ToolsCanvaAdobe InDesign
Industry Keywords
Suffolk EconomyEconomic DevelopmentStakeholder CommunicationsData ProtectionBrand Management
About the role
Key responsibilities & impact- lead internal and external communications
- ensure the Suffolk Economy brand remains visible, credible, and engaging
- deliver communications strategy and manage digital channels
- plan and deliver campaigns and create high-quality content
- showcase exciting work across Suffolk through business case studies, news releases, events, social media, newsletters, and stakeholder communications
- support Suffolk Business Board providing insights, tools, and opportunities
Requirements
What you’ll need- experience delivering internal and external communications campaigns
- building strong relationships with partners and stakeholders
- telling compelling stories that bring a brand to life
- knowledge and understanding of Suffolk’s business landscape and the role of economic development in supporting growth
- a creative approach to developing and delivering communications campaigns
- ability to manage multiple projects simultaneously
- experience using website CMS platforms, email marketing tools and creative software such as Canva and Adobe InDesign
- understanding of GDPR/ relevant data protection requirements
- collaborative mindset and commitment to living the council’s values (including WEASPIRE)
Benefits
Comp & perks- up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
- membership of a competitive Local Government Pension Scheme (LGPS)
- travel, lifestyle, health and wellbeing benefits
- performance-related annual pay progression, in addition to an annual cost-of-living pay increase
- training and encouragement to expand your knowledge
- a variety of career development opportunities across our organisation
- diverse and active staff networks
- flexible working options, with the right to request flexible working from your first day