IT Systems Engineer

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Systems Engineer providing technical support for Adult Social Care and Public Health & Communities. Collaborating with IT teams and stakeholders to enhance service delivery.

Posted 7/4/2026full-timeIpswich • 🇬🇧 United KingdomMid-LevelSenior💰 £34,434 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong operational support capabilities with a focus on customer service, effective communication, and problem-solving in fast-paced environments. Proficient in collaborating with cross-functional teams to implement solutions and support key business applications.

Highest-signal resume keywords

Operational Support ExperienceCustomer Service SkillsMicrosoft Suite ProficiencyAdaptable CommunicationLiquidLogic Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational SupportDatabase ManagementIssue ResolutionSolution ImplementationSCCM Packaging

Soft Skills

Excellent CommunicationResourcefulnessResilienceFocus Under Pressure

Tools & Technologies

Microsoft SuiteLiquidLogicSCCM

Industry Keywords

Business ApplicationsStakeholder EngagementPolicies and Processes

About the role

Key responsibilities & impact

provide Business as Usual (BAU) support to key business applications supporting stakeholders of all levels
progressing support calls and keeping the end user updated
collaborating with other IT colleagues in different departments to resolve issues and find / implement solutions
implementing new solutions guided by the Project Team

Requirements

What you’ll need

to be an adaptable communicator with excellent customer service skills with the ability to focus on the issue in hand while under pressure
experience working in an operational support role with line of business systems and databases
experience of using varying technologies or applications including the Microsoft suite
to be both resourceful and resilient during times of fast paced change while keeping in line with established policies and processes.
It would be desirable to have previous experience of LiquidLogic and packaging in Systems Centre Configuration Manager (SCCM), but by no means essential as training will be given.

Benefits

Comp & perks

up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
membership of a competitive Local Government Pension Scheme (LGPS)
travel, lifestyle, health and wellbeing benefits
performance-related annual pay progression, in addition to an annual cost-of-living pay increase
training and encouragement to expand your knowledge
a variety of career development opportunities across our organisation
diverse and active staff networks
flexible working options, with the right to request flexible working from your first day