Digital Account Manager

The Hoffman Agency

Digital Account Manager leading digital and social strategies for B2B tech clients. Managing day-to-day delivery and mentoring junior team members at an integrated communications consultancy.

Posted 5/17/2026full-timeSan Jose • California • 🇺🇸 United StatesMid-LevelSenior💰 $79,400 - $100,000 per yearWebsite

About the role

Key responsibilities & impact

Lead and manage digital and social programs for multiple clients, ensuring flawless execution and strategic alignment with client goals.
Manage client communications and deliverables, leading calls, presenting updates, and proactively identifying opportunities to strengthen programs.
Develop and oversee social media content strategies, manage communities, content calendars, and campaigns that drive engagement and measurable results.
Ideate and create quality, error free work on multiple social and digital channels.
Measure success on all platforms, sharing actionable insights with your account teams and clients.
Work with the PR teams to uncover opportunities to provide additional services to clients, expanding digital engagement.
Collaborate effectively with global digital colleagues across the U.S., Asia, and Europe to share learnings and drive innovation.
Stay current on, promote and evangelize integrated digital best practices across the Agency – including new channels and strategies that keep us ahead of the curve.
Track the effectiveness of social media posts, campaigns and creative then recommend optimizations.

Requirements

What you’ll need

Bachelor’s degree in business, PR/Advertising, Communications, Journalism or Liberal Arts
4-6 years of digital and social media experience (agency experience is preferred).
Strong understanding of the tech sector and enthusiasm for emerging technologies.
Proven ability to manage client relationships, lead campaigns, and collaborate across teams.
A proactive problem solver who thrives in a fast-paced, creative environment.
Adept at problem-solving and loves a challenge.
Has a sense of humor – required!

Benefits

Comp & perks

20 PTO days
11 holidays including MLK day, President’s Day, and Floating Holiday
Birthday PTO
401(k) match
Going the extra kilometer (gain extra time off from going above and beyond)
Knock-off early on Fridays!
Weekly Wellness Hour
Sabbatical program
Home office stipend
Wellness and Professional Development Fund
Mentor Program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

digital mediasocial media managementcontent strategycampaign managementdata analysiscommunity managementcontent calendar managementmeasurable resultsclient relationship managementproblem-solving

Soft Skills

leadershipcommunicationcollaborationproactivecreativityadaptabilityhumorstrategic thinkinginnovationclient engagement

Certifications

Bachelor’s degree