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Senior Analyst, Digital Systems
The Hershey CompanySenior Analyst providing IS/OT support and facilitating digital systems in Hershey’s manufacturing. Managing plant operations, engineering liaison, and corporate IT collaboration at Annville Fulfillment Center.
Tech Stack
Tools & technologiesCloudDNSJavaScriptPythonSQLTCP/IP
About the role
Key responsibilities & impact- Provide plant-level IS/OT support, troubleshooting and resolving issues across SCADA, MES/MOM, and automation systems
- Support implementation and maintenance of Ignition SCADA and IIoT-enabled systems
- Act as liaison between plant operations, engineering, and corporate IT
- Execute and troubleshoot SQL queries and databases
- Support PCs, servers, printers, network equipment, barcode and telecom systems
- Support cloud and virtualized solutions
- Support corporate digital projects (testing, training, deployment)
- Maintain network/server health and escalate as needed
- Support disaster recovery and data protection programs
- Deliver strong end-user support
Requirements
What you’ll need- Experience with SCADA systems (Ignition preferred)
- Knowledge of OPC-UA, MQTT, IIoT architectures
- SQL and data visualization tools
- MES/MOM systems (e.g., Traksys)
- Networking fundamentals (TCP/IP, DNS, etc.)
- Exposure to Python, JavaScript, or similar
- SAP / WMS (Blue Yonder) exposure a plus
- Cloud and virtual systems knowledge
- Strong troubleshooting and independence
- Manufacturing experience preferred
Benefits
Comp & perks- Medical, dental, and vision coverage
- 401(k) with company match
- Paid time off and holidays
- Career development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SCADAIgnitionIIoTSQLdata visualizationMESMOMnetworking fundamentalsPythonJavaScript
Soft Skills
troubleshootingindependenceend-user support