Property Management Coordinator, Bilingual

The Hello Team

Remote Property Management Coordinator supporting day-to-day operations of a U.S.-based real estate portfolio. Providing exceptional customer service in both English and Spanish while coordinating maintenance requests and vendor relationships.

Posted 6/29/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Serve as the primary point of contact for tenants, providing support in English and Spanish.
Answer tenant calls and follow up on maintenance requests.
Create and manage work orders in AppFolio software.
Coordinate vendors and ensure timely issue resolution.
Build and maintain a network of service vendors.
Handle rent collections and payment follow-ups.
Assist with vacancy management and leasing support.
Maintain accurate tenant, vendor, and property records in AppFolio.
Monitor open maintenance tickets and ensure timely completion.
Communicate with property owners and vendors regarding work order updates and operational needs.
Support daily property management and real estate operations.
Perform other duties related to the position as assigned.

Requirements

What you’ll need

Proficient level of English (written and spoken)
Proficient level of Spanish (written and spoken)
Excellent communication and problem-solving skills
Hands-on experience using AppFolio or any other property management software
Experience in property management or real estate operations
Strong phone communication and relationship-building skills
Organized, reliable, and able to coordinate vendors and manage tasks through completion
Strong attention to detail and ability to manage multiple tasks in a fast-paced environment
Ability to quickly learn new systems, software, and workflows
Proficiency with Microsoft Office (Word, Excel, Outlook), and standard business tools
Out-of-the-box thinker, highly adaptable, reliable, self-motivated, and confident approach
Positive attitude and the ability to learn and adapt quickly
Ability to understand and follow established processes accurately with minimal supervision
Ability to work U.S. Eastern Time (New York) business hours
Interested in long-term career opportunities.
Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet

Benefits

Comp & perks

100% remote work
Great work environment with potential for growth

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Property ManagementWork Order ManagementMaintenance CoordinationRent CollectionMicrosoft Office (Word, Excel, Outlook)Task ManagementRecord KeepingReal Estate OperationsProblem-SolvingAttention to Detail

Soft Skills

Excellent CommunicationRelationship BuildingAdaptabilitySelf-MotivationPositive Attitude