Property Operations Assistant

The Hello Team

Remote Property Operations Assistant needed to support a property management company with tenant and vendor communications. Involves record maintenance, correspondence drafting, and coordination of operations.

Posted 4/29/2026full-timeRemote • New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Communicate with tenants regarding repairs, payments, and general inquiries
Coordinate with attorneys and law firms as needed
Draft and send tenant correspondence, subject to client review when necessary
Support the day-to-day operations of the property management company
Coordinate property access and logistics as required
Track and follow up on maintenance requests to ensure timely resolution
Maintain accurate records of tenant communications, agreements, and property-related documentation
Perform other tasks related to the position.

Requirements

What you’ll need

Proficient level of English (written and spoken)
Proficient level of Spanish (written and spoken)
Strong communication skills with the ability to engage effectively with cross-functional teams, internal leaders, providers, and potential clients
Previous experience as an Assistant, Operations Specialist or Data Entry roles
Property management experience is a plus (not required, must be a quick learner)
Excellent email etiquette and excellent problem-solving skills
Proficiency with Microsoft Office (Word, Excel, Outlook), Google Drive and standard business tools (email, spreadsheets, document management)
Out-of-the-box thinker, proactive, reliable, organized, detail-oriented, self-motivated, and confident approach
Positive attitude and the ability to learn and adapt quickly
Excellent time management skills with the ability to work independently with minimal supervision
Ability to work in alignment with U.S. Eastern Time (New York time) business hours for at least four hours
Interested in long-term career opportunities
Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet.

Benefits

Comp & perks

100% remote work
Great work environment with potential for growth

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

property managementdata entryemail etiquetteproblem-solvingMicrosoft OfficeGoogle Drivedocument managementtime management

Soft Skills

communicationcross-functional collaborationorganizationdetail-orientedself-motivatedpositive attitudeadaptabilityreliability