Operations & Procurement Manager

The Hello Team

Remote Operations & Procurement Manager overseeing project execution and vendor coordination throughout design projects. Focused on enabling the Lead Designer while managing operational tasks.

Posted 4/28/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Oversee the execution of multiple interior design projects from concept through completion
Manage project timelines, procurement, vendor coordination, and client communication
Act as the central point of coordination across drafters, contractors, vendors, and internal teams
Oversee purchasing, financial tracking, and logistics while maintaining accurate documentation and systems
Enable the Lead Designer/CEO to focus on creative work by taking ownership of operational, administrative, and communication tasks
Create and manage purchase orders; track deposits, balances, invoices, collections, and due dates
Coordinate freight, receiving warehouses, deliveries, and installation logistics
Manage vendor relationships to ensure responsiveness, alignment, and professionalism
Act as the primary point of contact: manage calls, messages, WhatsApp, and forwarded phone line
Provide client updates, send proposals, and handle new client intake

Requirements

What you’ll need

Proficient level of English (written and spoken)
Proficient level of Spanish (written and spoken) highly preferred
Strong communicator, confident working with clients, teams, vendors, and contractors
Experience in project management, client success, operations, procurement, logistics, or similar roles
Proficiency in QuickBooks, with solid numerical and tech capability
Proficiency with Microsoft Office (Word, Excel, Outlook) and Google Sheets
Interior design firm experience is strongly preferred
Purchasing/procurement experience highly preferred
Familiarity with design platforms (Studio Designer, Design Files, Materio) is a plus
Ability to work independently, manage multiple projects, and protect leadership time
Comfortable with standard business tools, including email, spreadsheets, and document management
Experience with task and project management tools (e.g., Asana, Trello, Monday.com) to track tasks, deadlines, and workflows is a plus
Out-of-the-box thinker, proactive, assertive, and accountable with strong follow-up skills
Calm under pressure with the ability to prioritize in a fast-paced environment
Ability to make sound operational decisions
Highly organized, adaptable, detail-oriented, and systems-minded
Strong ownership of project details, including budgets, vendor status, approvals, and deliverables
Ability to work U.S. Eastern Time (New York) business hours and adapt to business needs
Interested in long-term career opportunities
Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet

Benefits

Comp & perks

100% remote work
Great work environment with potential for growth

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

project managementprocurementlogisticsfinancial trackingpurchasingclient communicationinterior designnumerical capabilityvendor managementtask management

Soft Skills

strong communicatorindependent workerproactiveassertiveaccountablecalm under pressurehighly organizedadaptabledetail-orientedstrong follow-up