Back-End Administrative Coordinator
The Hello Team
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Assist with property research, data entry, and client coordination.
- Accurately enter and verify client and property information.
- Maintain organized records and prepare internal reports.
- Follow up with clients to obtain required documentation.
- Handle incoming and outbound calls.
- Research properties and verify that all information is correct.
- Ensure billing addresses, inspection details, and property data are accurate and clearly recorded.
- Coordinate with internal team members to ensure information is complete and up to date.
- Review and double-check data entries to ensure accuracy and consistency.
- Perform other tasks related to the position.
Requirements
- Proficient level of English (written and spoken).
- Strong interpersonal and phone communication skills with excellent customer service approach.
- Prior experience in roles such as administrative assistant, secretary, personal assistance, operations support, or other relevant positions.
- Prior experience with HubSpot, highly preferred.
- Prior experience with Excel and data entry tasks.
- Strong attention to detail and ability to review work carefully for accuracy.
- Highly organized with a structured and methodical approach to tasks.
- Demonstrates responsibility, sound judgment, and a calm, professional demeanor.
- Familiarity with government programs or regulatory requirements, is plus, but not required.
- Familiarity with NYC Department of Buildings (DOB) websites and processes, is a plus, but not required.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Out-of-the-box thinker with a reliable, self-motivated, and confident approach.
- Positive attitude and the ability to learn and adapt quickly.
- Ability to understand and follow established processes with minimal supervision.
- Ability to work in alignment with U.S. Eastern Time (New York time) business hours.
- Interested in long-term career opportunities.
- Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet.
Benefits
- 100% remote work
- Great work environment with potential for growth
- Full-time position with 40 to 45 hours weekly
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entryproperty researchattention to detailcustomer serviceMicrosoft OfficeExcelHubSpot
Soft Skills
interpersonal skillsphone communication skillsorganizational skillsresponsibilitysound judgmentprofessional demeanoradaptabilityself-motivationpositive attitude