The Hello Team

Sales and Administrative Assistant

The Hello Team

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Conduct cold calls to residential and commercial customers to generate new business.
  • Follow up with existing clients regarding payments or service pickups.
  • Provide customer service and respond to client inquiries.
  • Perform basic data entry and update customer records.
  • Support administrative tasks, with increased data entry during the initial months.
  • Schedule service pickups and coordinate availability with customers.
  • Maintain organized records of customer interactions and call outcomes.
  • Communicate relevant updates or issues to the internal team.
  • Perform other tasks related to the position.

Requirements

  • Proficient level of English (written and spoken).
  • Proficient level of Spanish (written and spoken).
  • Strong interpersonal and phone communication skills with excellent client approach.
  • Prior experience in soft sales or related customer-facing roles.
  • Prior experience with data entry software and related tasks, is a plus.
  • Friendly and professional demeanor with a strong customer-focused mindset.
  • Willingness to learn new software; training will be provided as needed.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Out-of-the-box thinker, reliable, organized, detail-oriented, self-motivated, and confident approach.
  • Positive attitude and the ability to learn and adapt quickly.
  • Ability to understand and follow established processes with minimal supervision.
  • Ability to work in alignment with U.S. Eastern Time (New York time) business hours.
  • Interested in long-term career opportunities.
  • Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet.
Benefits
  • 100% remote work
  • Full-time position with 40 hours weekly
  • Great work environment with potential for growth
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data entrysoft salesMicrosoft OfficeExcelWordOutlook
Soft Skills
interpersonal skillsphone communicationcustomer-focused mindsetfriendly demeanorprofessional demeanororganizeddetail-orientedself-motivatedpositive attitudeadaptability