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Sales and Administrative Assistant
The Hello Team. Conduct cold calls to residential and commercial customers to generate new business.
About the role
Key responsibilities & impact- Conduct cold calls to residential and commercial customers to generate new business.
- Follow up with existing clients regarding payments or service pickups.
- Provide customer service and respond to client inquiries.
- Perform basic data entry and update customer records.
- Support administrative tasks, with increased data entry during the initial months.
- Schedule service pickups and coordinate availability with customers.
- Maintain organized records of customer interactions and call outcomes.
- Communicate relevant updates or issues to the internal team.
- Perform other tasks related to the position.
Requirements
What you’ll need- Proficient level of English (written and spoken).
- Proficient level of Spanish (written and spoken).
- Strong interpersonal and phone communication skills with excellent client approach.
- Prior experience in soft sales or related customer-facing roles.
- Prior experience with data entry software and related tasks, is a plus.
- Friendly and professional demeanor with a strong customer-focused mindset.
- Willingness to learn new software; training will be provided as needed.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Out-of-the-box thinker, reliable, organized, detail-oriented, self-motivated, and confident approach.
- Positive attitude and the ability to learn and adapt quickly.
- Ability to understand and follow established processes with minimal supervision.
- Ability to work in alignment with U.S. Eastern Time (New York time) business hours.
- Interested in long-term career opportunities.
- Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet.
Benefits
Comp & perks- 100% remote work
- Full-time position with 40 hours weekly
- Great work environment with potential for growth
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entrysoft salesMicrosoft OfficeExcelWordOutlook
Soft Skills
interpersonal skillsphone communicationcustomer-focused mindsetfriendly demeanorprofessional demeanororganizeddetail-orientedself-motivatedpositive attitudeadaptability