The Hello Team

Property Management & Administrative Assistant

The Hello Team

full-time

Posted on:

Location Type: Remote

Location: New York • United States

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About the role

  • Handle incoming and outgoing calls, emails, and general correspondence related to property management
  • Coordinate and schedule property viewings for rental units
  • Prepare and send viewing lists and appointment confirmations
  • Communicate with tenants, prospective tenants, and local authorities/councils regarding property matters in the United Kingdom
  • Follow up with prospects and stakeholders to ensure timely responses and progress on rental inquiries
  • Verify tenant eligibility for council programs or incentives when applicable
  • Maintain accurate records of viewings, tenant communications, and property updates
  • Assist with scheduling, reminders, and general coordination tasks as a virtual/personal assistant
  • Support day-to-day administrative and secretarial tasks for the office
  • Perform other tasks related to the position

Requirements

  • Proficient level of English (written and spoken)
  • Strong interpersonal and phone communication skills
  • Ability to multitask and manage follow-ups efficiently
  • Highly adaptable and organized with strong attention to detail
  • Previous administrative or customer service experience is a plus but not required
  • Strong organizational skills and attention to detail
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet
  • Ability to work in alignment with U.S. Eastern Time (New York time) business hours - 8:00 AM to 4:00 PM
  • Interested in long-term career opportunities
Benefits
  • 100% remote work
  • Great work environment with potential for growth
  • Long-term opportunity
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
property managementadministrative taskscustomer servicerecord keepingmultitaskingtenant eligibility verification
Soft Skills
interpersonal skillsphone communicationorganizational skillsattention to detailadaptability