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The Healthy Back Institute

Marketing Operations Manager, DTC

The Healthy Back Institute

Marketing Operations Manager at Healthy Back Institute overseeing marketing execution including campaigns and product launches while managing cross-functional teams.

Posted 7/1/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $95,000 per yearWebsite

About the role

Key responsibilities & impact
  • Act as the central coordination point between Marketing, Product, Tech, and Customer Success
  • Build, manage, and update project plans, timelines, and dependencies across all initiatives
  • Build and improve workflows, SOPs, and execution processes that reduce friction and increase throughput
  • Drive end-to-end execution of marketing campaigns, launches, and promotional initiatives
  • Coordinate landing pages, offers, and funnel updates from concept to launch
  • Partner with the CMO, creative leads, and copywriters to keep frontend work moving against revenue outcomes
  • Drive execution of email and SMS programs, lifecycle automations, and retention workflows
  • Manage and execute a backlog of CRO tests including landing pages, offers, and checkout flows
  • Support HBI's brand consolidation work- migrating legacy domains into our unified Living Well Nutraceuticals presence on UltraCart
  • Ensure clean QA and go-live processes for new product initiatives and migrated assets

Requirements

What you’ll need
  • 3 to 5 years of experience in marketing operations, marketing project management, or program management within a DTC, eCommerce, or direct-response environment
  • Proven ability to manage cross-functional projects across marketing, product, and tech simultaneously without dropping details
  • Working knowledge of CRO principles- landing pages, offer structure, checkout flows, and how conversion connects to AOV, LTV, and revenue
  • Hands-on experience working with tech and development teams, including writing requirements, managing tickets, QA, and launches
  • Experience with project management platforms such as Wrike, Asana, Monday.com, ClickUp, or similar
  • Experience supporting domain migration, replatforming, or brand consolidation work across marketing and product environments

Benefits

Comp & perks
  • Paid holidays + take it when you need it PTO!
  • Medical, dental, and vision.
  • 401k Program
  • Educational Assistance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Project ManagementCRO PrinciplesEmail MarketingLifecycle AutomationMarketing Campaign ExecutionWorkflow ImprovementSOP DevelopmentQA ProcessesBacklog ManagementRevenue Optimization
Soft Skills
Detail-OrientedCollaborationCommunicationProblem-SolvingAdaptability