Member Marketing Manager

The Health Management Academy

Member Marketing Manager focused on driving member engagement for Private Health Management. Collaborating across teams to enhance service utilization and client satisfaction in healthcare.

Posted 5/11/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $90,000 - $120,000 per yearWebsite

About the role

Key responsibilities & impact

Drive consistent achievement or exceedance of monthly new case enrollment targets through improved engagement strategies
Strengthen collaboration and trust between Marketing, Account Management, and Clinical teams
Improve client satisfaction by supporting seamless onboarding and ongoing engagement experiences
Increase inbound member engagement through campaigns and testing initiatives
Develop and execute engagement strategies in partnership with RNs and Account Management
Support and optimize email sequencing and outreach efforts to drive member activation
Manage a mix of broader marketing initiatives and ad hoc client specific requests
Develop marketing materials with quick turnaround times while maintaining quality and consistency
Partner closely with Account Management and Clinical teams to align on priorities and execution
Communicate timelines, expectations, and updates clearly to stakeholders
Own and prioritize a roadmap of tests and new ideas to improve engagement and performance
Evaluate what is working and iterate quickly based on insights

Requirements

What you’ll need

5+ years of experience with 3+ years of experience in a B2B2C environment
Strong sense of urgency and ownership, with a track record of delivering work quickly and effectively
Ability to manage multiple projects and competing priorities while staying organized
Experience balancing scalable marketing initiatives with high touch, custom requests
Excellent communication skills and ability to manage stakeholder expectations
Proactive, self-starter mindset with high engagement and follow through
Familiarity with AI and desire to utilize AI tools for efficiency
Nice to Have: Experience in healthcare benefits, digital health, or employee engagement marketing
Familiarity with Outreach.io or similar email sequencing tools
Experience working with cross functional teams including clinical or account management partners

Benefits

Comp & perks

health/dental/vision benefits
annual cash incentive program
401k with match
flexible PTO
PHM for PHM (our services for you and your dependents)
other benefits

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

B2B2C marketingemail sequencingengagement strategiescampaign managementproject managementdata analysismarketing material developmentstakeholder managementperformance evaluationclient onboarding

Soft Skills

strong sense of urgencyownershiporganizational skillsexcellent communicationproactive mindsetself-startercollaborationtrust buildingadaptabilityproblem-solving