The Hartford

Director and Lead – Applied AI Engineering

The Hartford

full-time

Posted on:

Location Type: Hybrid

Location: Columbus • Connecticut, Illinois, North Carolina, Ohio • 🇺🇸 United States

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Salary

💰 $145,440 - $218,160 per year

Job Level

Senior

Tech Stack

AWSAzureCloudDockerEC2FlaskGoogle Cloud PlatformKubernetesPythonScikit-LearnSpringSpring BootSpringBootTensorflow

About the role

  • Hands-on role, actively working with teams and leveraging technical experience
  • Supporting the development of core AI platform capabilities
  • Building and managing a world-class high-performance platform engineering team, fostering innovation, collaboration, and technical excellence
  • Applying very strong engineering expertise in AI, ML, and modern data technologies to enhance platform functionality
  • Leading the design, development, and scaling of large platforms with a focus on reliability, scalability, and security
  • Drive the development and implementation of Gen AI and AI solutions on the AI platform using platform capabilities
  • Providing mentorship and career growth opportunities for technical teams as an inspirational people leader
  • Demonstrating strong behavioral traits of enterprise-level leadership, effectively influencing and attuned to the needs of teams and stakeholders, acting as a go-getter, and driving execution
  • Defining and executing the vision and roadmap for AI solutions on the platform that align with the organization's strategic goals and customer needs
  • Ensure build reliable, reproducible software applications and standardization of the AIOps pipeline on the cloud
  • Collaborate with functions including Actuarial, Product, Underwriting and Sales to support AI-driven solutions

Requirements

  • 4 or more years of experience in leading AI, ML, or applied engineering teams
  • Hands-on experience with cloud platforms such as Google Cloud, AWS, and Azure
  • Strong understanding of GenAI, machine learning, and related technologies along with business acumen
  • Ability to collaborate and partner with business leaders and IT/Data Science teams
  • Strong problem-solving skills with the ability to guide and mentor engineering teams
  • Strong leadership and influencing skills at the senior management level
  • Experience leading and managing teams focused on AI-driven use case development
  • Bachelor’s or Master’s degree in Computer Science or a related field
  • Strong written and verbal communication skills
  • Demonstrate a willingness to challenge the status quo and drive continuous improvements
  • Candidate must be authorized to work in the US without company sponsorship (The company will not support the STEM OPT I-983 Training Plan endorsement)
  • Development experience for WebService API with AWS, Google Cloud Platform, and Azure
  • Proficiency in embeddings, ANN/KNN, vector stores, quantization, database optimization, and performance tuning
  • Proficiency in customization techniques across various stages of the RAG pipeline, including model fine-tuning, retrieval re-ranking, Hybrid search and multimodal RAG plus
  • Experience building applications using RAG and Summarization patterns, prompt management and Agentic Framework
  • Experience in building Agentic system using frameworks like LangGraph and CrewAI is a plus
  • Basic understanding of ML frameworks, i.e., TensorFlow, Anaconda, Scikit-Learn, SageMaker, Agentic AI, and Vertex AI
  • Experience working with Docker, Kubernetes and EC2 environment
  • Experience enabling services such as Amazon Q, MSFT Copilot and similar services to enterprise
  • Familiarity with Python Flask or Spring Boot
Benefits
  • Short-term or annual bonuses
  • Long-term incentives
  • On-the-spot recognition
  • Hybrid work schedule (expectation of working in an office 3 days a week)
  • Career growth opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
AIMLcloud platformsWebService API developmentembeddingsANN/KNNdatabase optimizationmodel fine-tuningTensorFlowDocker
Soft skills
leadershipproblem-solvingmentorshipcollaborationcommunicationinfluencinginnovationexecutionteam managementcontinuous improvement
Certifications
Bachelor’s degree in Computer ScienceMaster’s degree in Computer Science
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