Senior Scrum Master

The Hartford

Senior Scrum Master leading multiple agile teams focused on insurance products for Middle and Large Business sector. Fostering continuous improvement and agile best practices across teams.

Posted 6/5/2026full-timeCharlotte • Connecticut, North Carolina • 🇺🇸 United StatesSenior💰 $108,800 - $163,200 per yearWebsite

Tech Stack

Tools & technologies

Azure

About the role

Key responsibilities & impact

Facilitate all Scrum ceremonies (e.g., daily stand-ups, sprint planning, sprint reviews, retrospectives) effectively and efficiently for 3+ agile teams.
Coach teams, product owners, and stakeholders on Agile principles and practices, including Scrum, Kanban, and SAFe methodologies.
Identify and remove impediments that hinder team progress, escalating issues when necessary and proactively seeking solutions.
Monitor and report on team progress, sprint burndown, and other key agile metrics to leadership and stakeholders.
Foster a collaborative and self-organizing team environment, promoting accountability and continuous improvement.
Work closely with Product Owners to ensure a well-defined and prioritized product backlog.
Facilitate release planning and coordination across multiple teams and dependencies.
Mentor and support junior Scrum Masters within the organization.
Help resolve conflicts and disagreements within the team in a constructive manner.
Champion best practices for software development, including continuous integration, continuous delivery, and automated testing.

Requirements

What you’ll need

Minimum of 5 years of experience as a Scrum Master, with at least 2 years in senior or lead role.
Certified Scrum Master (CSM) or Advanced Certified Scrum Master (A-CSM) certification required.
SAFe Scrum Master (SSM) or SAFe Advanced Scrum Master (SASM) preferred.
Deep understanding of Agile principles and various agile frameworks (Scrum, Kanban, SAFe).
Strong facilitation, coaching, and conflict resolution skills.
Excellent communication and interpersonal skills, with the ability to effectively interact with all levels of the organization.
Proficiency with Agile project management tools (e.g., Jira, Azure DevOps, Rally).
Proven experience working with multiple agile teams in a complex, enterprise-level environment, preferably within the financial services or insurance industry.
Ability to analyze data and metrics to identify trends and areas for improvement.
Proficiency with scaling agile frameworks.
Bachelor's degree preferred in Computer Science, Business Administration, or a related field; or equivalent work experience.

Benefits

Comp & perks

Competitive salary
Short-term or annual bonuses
Long-term incentives
On-the-spot recognition

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

ScrumKanbanSAFeAgile principlescontinuous integrationcontinuous deliveryautomated testingdata analysisagile metricsscaling agile frameworks

Soft Skills

facilitationcoachingconflict resolutioncommunicationinterpersonal skillscollaborationaccountabilitycontinuous improvementmentoringproblem-solving

Certifications

Certified Scrum Master (CSM)Advanced Certified Scrum Master (A-CSM)SAFe Scrum Master (SSM)SAFe Advanced Scrum Master (SASM)