Leave Management Ability Analyst

The Hartford

Leave Management Analyst responsible for evaluating claims and ensuring insured individuals can return to work. Engaging with customers to support their needs and maintain compliance with policies.

Posted 5/22/2026full-timeHartford • Connecticut, Florida, Texas • 🇺🇸 United StatesJunior💰 $46,222 - $69,333 per yearWebsite

About the role

Key responsibilities & impact

Work with internal and external customers to retrieve and relay information relevant to leave management claims.
Provide exceptional customer service using professional written and verbal communication skills.
Gather information, make sound decisions and draw appropriate conclusions using critical thinking and mathematical aptitude.
Utilize business acumen and technical expertise to make ethical decisions based upon a mixture of analysis, experience and judgment, with management oversight.
Maintain a dedication to meeting the expectations and requirements of internal and external customers.
Help to create a positive team environment that achieves Employee Benefit Claims Diversity and Inclusion initiatives and objectives.

Requirements

What you’ll need

HS Diploma/GED required; Associate’s or Bachelor’s degree preferred.
1+ years of claim experience a plus.
Medical terminology is a plus.
Strong organizational and prioritization skills.
Exceptional problem solving.
Exceptional Critical Thinking Skills.
Professional verbal and written communication skills.
Continuous Improvement Mindset.
Detail oriented with the ability to maintain a high-level of quality and accuracy, while meeting productivity targets in a fast-paced environment.
Proficiency in Microsoft Office applications and the ability to navigate multiple systems simultaneously.

Benefits

Comp & perks

401K, Medical, Dental, Vision, Life and Disability Insurance. Effective day 1.
25 days paid time off in your first full year and Paid Holidays
Tuition reimbursement - up to $5,250 (undergraduate) and $6,000 (graduate) for tuition and registration fees for degree programs that support your career development.
Student Loan Paydown Program – eligible to participate after 6 months of service.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

claim experiencemedical terminologymathematical aptitudecritical thinkingproblem solvingorganizational skillsprioritization skillsdetail orientedquality and accuracyproductivity targets

Soft Skills

customer serviceprofessional communicationbusiness acumenethical decision makingteam environmentcontinuous improvement mindsetsound decision makingjudgmentdedication to customer expectationsdiversity and inclusion

Certifications

HS DiplomaGEDAssociate’s degreeBachelor’s degree