Vocational Case Manager

The Hartford

Vocational Rehabilitation Case Manager assisting disabled employees with their return-to-work process and providing guidance throughout their rehabilitation. Focused on case management and collaboration with stakeholders to optimize outcomes.

Posted 4/29/2026full-time🇺🇸 United StatesMid-LevelSenior💰 $70,400 - $105,600 per yearWebsite

About the role

Key responsibilities & impact

Conduct thorough vocational assessments to determine individuals' skills, aptitudes, interests, physical limitations, and transferable work abilities
Develop individualized vocational rehabilitation plans that align with the individual's capabilities, company policies, and relevant legal frameworks.
Coordinate and manage a caseload of injured workers, providing ongoing support, guidance, and monitoring throughout the rehabilitation process.
Identify suitable employment opportunities and assist individuals with job search strategies, resume writing, interview preparation, and job placement.
Collaborate effectively with medical professionals, employers, attorneys, and other stakeholders to ensure a cohesive and supportive return-to-work process.
Provide ergonomic assessments and recommendations for workplace modifications to accommodate individuals with disabilities.
Educate individuals and employers on vocational rehabilitation services, disability management, and relevant legal compliance (e.g., ADA, Workers' Compensation).
Maintain accurate and timely documentation of all case activities, progress, and outcomes in accordance with company standards and regulatory requirements.
Monitor and evaluate the effectiveness of vocational plans, making adjustments as necessary to optimize outcomes.
Participate in training and professional development activities to stay current with vocational rehabilitation best practices and industry trends

Requirements

What you’ll need

Masters degree in Counseling or related field
Certified Rehabilitation Counselor (CRC) certification is required
Prefer 3-5 years of experience in vocational case management, disability management, or rehabilitation counseling, preferably within an insurance or workers' compensation setting.
Demonstrated knowledge of vocational assessment tools, labor market analysis, job placement strategies, and return-to-work protocols.
Strong understanding of workers' compensation laws, ADA regulations, and other relevant disability-related legislation.
Excellent interpersonal, communication (written and verbal), and negotiation skills.
Ability to work independently, manage a diverse caseload, and prioritize tasks effectively.
Proficiency in Microsoft Office Suite and case management software.
Strong problem-solving and critical thinking abilities.
Ability to empathize with individuals facing challenging circumstances and provide supportive guidance.

Benefits

Comp & perks

Other rewards may include short-term or annual bonuses
long-term incentives
on-the-spot recognition

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

vocational assessmentsindividualized vocational rehabilitation plansjob search strategiesresume writinginterview preparationergonomic assessmentscase managementlabor market analysisreturn-to-work protocolsdisability management

Soft Skills

interpersonal skillscommunication skillsnegotiation skillsproblem-solvingcritical thinkingempathyindependencetask prioritizationguidancesupport

Certifications

Masters degree in CounselingCertified Rehabilitation Counselor (CRC)