Account Manager – Complex Liability Solutions

The Hartford

Account Manager in Complex Liability Solutions supporting sales acquisition and customer inquiries. Working in a hybrid role in Brea, CA with commercial insurance focus.

Posted 4/28/2026full-timeBrea • California • 🇺🇸 United StatesJunior💰 $59,200 - $88,800 per yearWebsite

About the role

Key responsibilities & impact

Supports Commercial Underwriting in the sales acquisition process.
Provides support for new business and renewal policy account coordination, review, essential services, rating, prepare work orders for quoting and issuance of middle market business.
Serves as the point of contact for agents in handling inquiries and requests.
Communicates with customers to request needed information and resolves problems.
Responsible for handling high volumes of transactions.
Effectively balance quality, and timeliness while working alongside the Underwriter to Manage a Book of Business.
Multi-task, prioritize and manage daily work activities.
Organizes work, based on AM/UW Huddles, recognition of Top Agents, and territorial differences.
Maintains an effective pending/diary/follow-up system.

Requirements

What you’ll need

Prior Commercial Market Insurance Industry experience as an Account Manager, Rater (or similar) at an insurance carrier/agency required
Knowledge of the following primary insurance coverage’s: Workers Compensation, Auto, General Liability, Property required
Functional knowledge of Commercial Lines rating experience
Strong Customer Service and Relationship Building skills
Effective Communication Skills / Written and Verbal
Good automation skills and strong technical ability
Professional Demeanor
Proficiency in Microsoft Word, Excel, and Power Point Software
Works Autonomously
Ability to shift work efforts quickly and make decisions in a fast past environment

Benefits

Comp & perks

Competitive salary
Health insurance
Retirement plans
Flexible work arrangements
Professional development opportunities
Paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Commercial Lines ratingWorkers CompensationAuto insuranceGeneral LiabilityProperty insuranceAccount ManagementRaterTransaction handlingPolicy account coordinationQuoting

Soft Skills

Customer ServiceRelationship BuildingEffective CommunicationWritten CommunicationVerbal CommunicationProfessional DemeanorMulti-taskingPrioritizationProblem ResolutionAutonomy