The Hartford

Manager – Modern Workplace, Endpoint Management, Digital Experience

The Hartford

full-time

Posted on:

Location Type: Hybrid

Location: HartfordConnecticutUnited States

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Salary

💰 $138,000 - $207,000 per year

Job Level

Tech Stack

About the role

  • Own the enterprise endpoint management strategy for Windows, macOS, and virtual desktop platforms, supporting large‑scale environments.
  • Lead the transition from on-premises device management (Group Policy, legacy patching and software distribution) to cloud native endpoint management.
  • Drive OS lifecycle management, including upgrades, platform currency, and hardware refresh strategies.
  • Establish standards for device configuration, compliance, security baselines, and endpoint resilience.
  • Lead GPO-to-cloud migration efforts, translating legacy policy constructs into modern, identity-driven endpoint configurations.
  • Modernize patching and update strategies, shifting from traditional on-prem approaches to cloud-based servicing models.
  • Partner with Identity and Security teams to ensure endpoint management aligns with Zero Trust and enterprise security principles.
  • Own the observability platform for endpoint health, performance, and digital experience across physical and virtual endpoints.
  • Drive proactive identification and remediation of stability, performance, and user impacting issues.
  • Lead, mentor, and develop a team of endpoint and workplace engineers, fostering accountability, automation, and continuous improvement.
  • Maintain a working knowledge of enterprise approved AI tools and platforms and how they apply to endpoint operations, support, and engineering workflows.

Requirements

  • Bachelor's Degree in IT field (Computer Science, Software Engineering, Data Science …)
  • 8+ years of experience in enterprise endpoint, workplace, or infrastructure engineering, including people leadership.
  • Deep expertise in managing Windows and macOS endpoints at scale.
  • Proven experience migrating on-prem endpoint management workloads (GPO, patching, software distribution) to cloud based models.
  • Strong understanding of modern endpoint architecture, identity-driven access, and device compliance.
  • Experience supporting virtual desktop environments (Win365 / AWS Workspaces).
  • Ability to lead complex, multi‑year transformation initiatives in large enterprise environments.
  • Excellent communication skills across technical and executive audiences.
Benefits
  • The base pay is just one component of The Hartford’s total compensation package for employees.
  • Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
endpoint managementWindowsmacOScloud native managementOS lifecycle managementdevice configurationGPO migrationcloud-based servicing modelsAI toolsvirtual desktop environments
Soft Skills
leadershipmentoringcommunicationaccountabilityautomationcontinuous improvement
Certifications
Bachelor's Degree in IT