
Manager – Modern Workplace, Endpoint Management, Digital Experience
The Hartford
full-time
Posted on:
Location Type: Hybrid
Location: Hartford • Connecticut • United States
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Salary
💰 $138,000 - $207,000 per year
About the role
- Own the enterprise endpoint management strategy for Windows, macOS, and virtual desktop platforms, supporting large‑scale environments.
- Lead the transition from on-premises device management (Group Policy, legacy patching and software distribution) to cloud native endpoint management.
- Drive OS lifecycle management, including upgrades, platform currency, and hardware refresh strategies.
- Establish standards for device configuration, compliance, security baselines, and endpoint resilience.
- Lead GPO-to-cloud migration efforts, translating legacy policy constructs into modern, identity-driven endpoint configurations.
- Modernize patching and update strategies, shifting from traditional on-prem approaches to cloud-based servicing models.
- Partner with Identity and Security teams to ensure endpoint management aligns with Zero Trust and enterprise security principles.
- Own the observability platform for endpoint health, performance, and digital experience across physical and virtual endpoints.
- Drive proactive identification and remediation of stability, performance, and user impacting issues.
- Lead, mentor, and develop a team of endpoint and workplace engineers, fostering accountability, automation, and continuous improvement.
- Maintain a working knowledge of enterprise approved AI tools and platforms and how they apply to endpoint operations, support, and engineering workflows.
Requirements
- Bachelor's Degree in IT field (Computer Science, Software Engineering, Data Science …)
- 8+ years of experience in enterprise endpoint, workplace, or infrastructure engineering, including people leadership.
- Deep expertise in managing Windows and macOS endpoints at scale.
- Proven experience migrating on-prem endpoint management workloads (GPO, patching, software distribution) to cloud based models.
- Strong understanding of modern endpoint architecture, identity-driven access, and device compliance.
- Experience supporting virtual desktop environments (Win365 / AWS Workspaces).
- Ability to lead complex, multi‑year transformation initiatives in large enterprise environments.
- Excellent communication skills across technical and executive audiences.
Benefits
- The base pay is just one component of The Hartford’s total compensation package for employees.
- Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
endpoint managementWindowsmacOScloud native managementOS lifecycle managementdevice configurationGPO migrationcloud-based servicing modelsAI toolsvirtual desktop environments
Soft Skills
leadershipmentoringcommunicationaccountabilityautomationcontinuous improvement
Certifications
Bachelor's Degree in IT