The Hartford

Senior Software Asset Management, SAM Analyst

The Hartford

full-time

Posted on:

Location Type: Hybrid

Location: HartfordConnecticutIllinoisUnited States

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Salary

💰 $101,600 - $152,400 per year

Job Level

Tech Stack

About the role

  • Perform ongoing software license reconciliation for major software publishers
  • Ensure the integrity and accuracy of the SAM database (ServiceNow SAM Pro)
  • Monitor software usage trends and license utilization across the organization
  • Serve as a key resource during software vendor audits or internal compliance reviews
  • Utilize SAM Pro and BI tools to create regular dashboards and reports on key SAM metrics
  • Work with the SAM Director to refine SAM processes and implement best practices

Requirements

  • Bachelor’s degree in Information Technology, Business Administration, or related field (or equivalent experience)
  • Approximately 5–7 years of experience in Software Asset Management or IT Asset Management roles
  • Expert user of ServiceNow SAM Pro (or a similar SAM platform)
  • Strong Excel skills and familiarity with databases or asset management queries
  • Broad understanding of software licensing models and metrics across many vendors
  • Any certification such as Certified Software Asset Manager (CSAM), Certified IT Asset Manager (CITAM) is a plus
  • High degree of self-motivation and organization to independently manage workload
Benefits
  • short-term or annual bonuses
  • long-term incentives
  • on-the-spot recognition
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
software license reconciliationsoftware asset managementIT asset managementExceldatabase managementasset management queriessoftware licensing modelsreportingdashboard creationbest practices implementation
Soft Skills
self-motivationorganizationindependent workload management
Certifications
Certified Software Asset ManagerCertified IT Asset Manager