Property Claims Adjuster
The Hartford
full-time
Posted on:
Location Type: Hybrid
Location: Hartford • Arizona • Connecticut • United States
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Salary
💰 $59,520 - $89,280 per year
About the role
- Handle claim files in a manner consistent with Claim quality standards and goals.
- Negotiate skillfully in challenging situations with internal and external groups.
- Make independent business decisions to move claims forward as needed.
- Consistently provide high-quality customer service.
- Properly assess the exposure of assigned claims.
- Utilize organization and communication skills to effectively resolve assignments, manage claim deadlines, and appropriately manage vendors.
- Develop technical and jurisdictional expertise, including knowledge of independent adjusters, contractors, vendors, etc.
- Set appropriate and timely file reserves.
- Identify and properly manage subrogation, salvage and other recovery opportunities.
- Identify fraud indicators and initiate investigation.
- Always demonstrate professionalism and establish credibility when interacting with customers.
Requirements
- College Degree strongly preferred to include extracurricular or volunteer activities desired.
- Evidence of career growth.
- Experience in Construction Industry preferred, not required.
- Ability to handle complex and difficult negotiations with urgency.
- Superior desk management skills required.
- Critical thinking skills inclusive of investigation, decision making and conflict resolution.
- Ability to contribute and promote an inclusive culture of continuous learning that is built on teamwork, collaboration, transparency, and accountability to one another.
- Passionate desire to help both internal and external customers.
- Ability to embrace change and flourish with industry-changing technology and trends.
- Experience using AI tools like Copilot or ChatGPT to help with research, problem solving, data analysis or written communications.
- Ability to create and maintain loyal customers by creating a service experience that differentiates us within the industry.
- Ability to listen attentively to our customer’s needs and exhibit empathy during difficult situations.
- Adjuster License required to be obtained prior to start of training.
Benefits
- Bonuses
- Long-term incentives
- On-the-spot recognition
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claim managementnegotiationdecision makingcritical thinkinginvestigationconflict resolutioncustomer servicefile reserves managementsubrogation managementfraud detection
Soft Skills
organizationcommunicationteamworkcollaborationtransparencyaccountabilityempathyadaptabilitycustomer loyaltyprofessionalism
Certifications
Adjuster License