Agile Product Owner – Claims Intelligence
The Hartford
full-time
Posted on:
Location Type: Hybrid
Location: United States
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Salary
💰 $100,000 - $150,000 per year
About the role
- Lead product execution for two Enterprise Data Services (EDS) Agile teams on the Claims Decision Augmentation ART, ensuring strong alignment to product vision and Claims business priorities.
- Develop a deep understanding of customer and business needs and ensure those needs are reflected in backlog prioritization and delivery sequencing.
- Aid the Agile Product Manager in feature road mapping and breaking down epics into features and capabilities.
- Define, refine, and communicate product vision, roadmap, and feature definitions with clarity and consistency for agile teams and stakeholders.
- Guide teams in establishing sprint goals and ensuring backlog items are clear, testable, and aligned to desired business outcomes.
- Manage and prioritize the product backlog, ensuring readiness for PI planning, iteration planning, and ongoing execution.
- Ensure agile teams fully understand the business value of backlog items and can deliver high-quality solutions.
- Lead, coach, and mentor agile team members; foster an inclusive, collaborative environment.
- Obtain input and alignment from Claims SMEs, technology partners, and stakeholders throughout the product lifecycle.
- Validate completed work against acceptance criteria and the overall product vision.
- Partner with Scrum Masters, architects, APMs, RTEs, Tech Leads, Delivery Leads, and business stakeholders to deliver value effectively.
- Drive business readiness and change management activities supporting new feature adoption.
- Monitor progress, identify impediments, and support continuous improvement efforts through inspection of metrics and team feedback.
- Actively participate in all ART ceremonies and contribute to continuous improvement.
Requirements
- 3+ years as an Agile Product Owner or related role in digital, technology, or insurance (preferably Claims).
- Experience in claims business, claims systems, and understanding of end-to-end Claims workflows.
- Familiarity with ECOS, EDM and other P&C claim applications is a plus.
- Strong proficiency in Agile methodologies and frameworks (SAFe, Scrum, Kanban).
- Experience working with agile lifecycle management tools (e.g., Rally).
- Strong communication, relationship management, collaboration, negotiation, and influencing skills.
- Strong critical thinking, decomposition, and prioritization capabilities.
- Excellent written and verbal communication skills.
- Strong leadership and critical thinking skills.
- Experience with data engineering, data warehouse preparation, modern data platforms (Snowflake preferred), Gen AI, agentic workflows, and collaboration with data science/Machine Learning teams a plus.
- Knowledge of document workflows and accessibility, with a focus on AI-powered automation and intelligent document processing a plus.
- Ability to connect the dots between business and technical domains, especially in the context of AI-driven transformation.
- Experience with ADKAR or other change management frameworks.
- Understanding of digital processes, systems, IT infrastructure, and flow, with an emphasis on AI integration.
- Knowledgeable about co-pilot and other AI tools and solutions.
- Bachelor’s degree preferred.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Agile Product OwnerAgile methodologiesSAFeScrumKanbandata engineeringdata warehouse preparationSnowflakeAI-powered automationchange management frameworks
Soft Skills
communicationrelationship managementcollaborationnegotiationinfluencingcritical thinkingdecompositionprioritizationleadershipteam mentoring