Coach and develop SDETs to strengthen test design, automation practices, CI/CD integration, and shift‑left quality
Mentor VSQLs to elevate quality maturity, role consistency, and foundational QE practices across value streams
Champion a deconstructive testing mindset to ensure teams validate upstream and downstream business processes effectively
Own and evolve Claims IT test management and defect management processes, including Rally documentation, entry/exit criteria, and defect taxonomy
Establish, maintain, and communicate the Quality Management framework across people, process, and technology
Lead quality maturity assessments and translate findings into actionable PI‑level improvement plans
Drive in‑sprint automation, E2E automation maturity, and regression strategy optimization
Guide framework optimization efforts, including suite refactoring and automation tooling best practices
Ensure vendor SDETs align to Claims IT expectations and support innovation in automated testing
Serve as the escalation point for quality risks, defects, test coverage gaps, and release readiness concerns
Partner with Reliability Engineering on RCA quality, mitigation actions, and operational improvements
Ensure a consistent “quality lens” is embedded in story refinement, feature planning, and delivery processes
Develop and maintain ART‑level and consolidated dashboards for defect trends, automation progress, test coverage, and MOR reporting
Improve defect detection ratio, defect injection ratio, and automation coverage through data‑driven coaching
Leverage code commit and productivity insights to drive higher engineering discipline across teams
Collaborate closely with RTEs, APMs, Tech Leads, Architecture, and Vendor Partners to ensure quality integration across the delivery lifecycle
Support modernization initiatives (cloud, digital, platform upgrades) with appropriate test engineering strategies
Foster a culture of learning, coaching, continuous improvement, and cross‑team partnership

Requirements

7+ years in Quality Engineering, Software Testing, or Test Automation
Bachelor's Degree Required
Experience managing and developing a team of Quality Engineers, including coaching, performance management, and career development
3+ years coaching or managing SDETs/QE professionals in an Agile environment
Strong understanding of Claims systems, workflows, or P&C insurance technology
Hands-on experience with automation frameworks, CI/CD pipelines, BDD/TDD, and test strategy development
Demonstrated success improving engineering quality metrics (defect density, automation %, DDP, etc.)
Strong communication, influencing, and leadership skills; able to coach without formal authority

Benefits

Other rewards may include short-term or annual bonuses
long-term incentives
on-the-spot recognition

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

test designautomation practicesCI/CD integrationquality engineeringtest automationautomation frameworksBDDTDDtest strategy developmentdefect management

Soft Skills

coachingmentoringleadershipcommunicationinfluencingcontinuous improvementcollaborationteam developmentperformance managementcross-team partnership

Certifications

Bachelor's Degree