The Hartford

Senior Performance and Observability Engineer

The Hartford

full-time

Posted on:

Location Type: Hybrid

Location: CharlotteConnecticutIllinoisUnited States

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Salary

💰 $116,800 - $175,200 per year

Job Level

About the role

  • Configure and maintain observability capabilities for applications and infrastructure in partnership with SRE and AIOps teams
  • Assess code, configuration, and infrastructure changes for production readiness
  • Strategize, analyze, and optimize applications for performance, scalability, and availability using DevSecOps principles and modern technologies
  • Continuously validate load, stability, and reliability standards
  • Design, create, and maintain dashboards
  • Implement APM, log analytics, error analytics, and business analytics solutions using tools such as Dynatrace, Splunk, Akamai, and other observability platforms
  • Monitor cloud and on-prem application stability trends and proactively identify opportunities to improve performance and availability
  • Automate system scalability and enhance resiliency, performance, and efficiency
  • Recommend design changes for improved reliability and reduced operational risk
  • Collaborate with Incident and Problem Managers to drive blameless RCA, postmortems, and RCRs, leveraging engineering and tool expertise
  • Configure and fine-tune AI-based analytics for effective root cause analysis while minimizing false positives and improving detection accuracy
  • Develop automated monitoring and alerting solutions for software delivery and production environments using tools/frameworks like Dynatrace, ServiceNow, Ansible, Splunk, Akamai, OpenTelemetry , and AWS CloudWatch
  • Contribute to next-generation alerting, problem-solving, and self-healing IT assets, reducing manual toil and improving efficiency in performance testing and engineering processes
  • Stay current with emerging technologies and best practices in observability, performance engineering, and automation, applying them to enhance system reliability and operational excellence

Requirements

  • Bachelor’s or advanced degree in Information Technology, Computer Science Engineering, or related field
  • 7+ years of experience in performance engineering or related roles
  • Expertise in Dynatrace, LoadRunner, and Splunk for performance analysis, alerting, and monitoring solutions
  • Strong proficiency in performance testing processes and automation
  • Experience with cloud-native technologies, including containerization, microservices, and serverless computing
  • Skilled in APM tools, application server instrumentation (Java), Real User Monitoring, and Synthetic Monitoring
  • Familiarity with Agile, DevOps, and Site Reliability Engineering practices
  • Knowledge of Event Management in ServiceNow (preferred)
  • Exceptional analytical, problem-solving, and debugging skills
  • Strong communication and collaboration abilities, with experience coaching engineering teams
  • Candidate must be authorized to work in the US without company sponsorship.
Benefits
  • Other rewards may include short-term or annual bonuses
  • long-term incentives
  • on-the-spot recognition
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
performance engineeringperformance testingautomationroot cause analysiscloud-native technologiescontainerizationmicroservicesserverless computingapplication instrumentationdebugging
Soft Skills
analytical skillsproblem-solvingcommunicationcollaborationcoaching