The Hartford

Organizational Change Manager

The Hartford

full-time

Posted on:

Location Type: Hybrid

Location: Hartford • Connecticut, Illinois, North Carolina, Ohio • 🇺🇸 United States

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Salary

💰 $108,320 - $162,480 per year

Job Level

Mid-LevelSenior

Tech Stack

PMP

About the role

  • Develop and execute tailored change management strategies using structured methodologies.
  • Conduct impact analyses, readiness assessments, and risk mitigation planning.
  • Create and maintain key deliverables such as change roadmaps, stakeholder maps, and communication plans.
  • Build alignment and sponsorship for change initiatives across all levels of the organization.
  • Act as a change advocate, inspiring and motivating teams to embrace new ways of working.
  • Manage resistance and implement actions to maximize engagement and adoption.
  • Deliver clear, engaging communications that simplify complex messages for diverse audiences, including executives and technical teams.
  • Partner with learning teams to align training strategies with change plans.
  • Monitor adoption metrics and adjust strategies to maintain momentum and achieve desired outcomes.
  • Provide consultative support for emerging projects, surfacing risks early and shaping change strategies.
  • Stay current on change management best practices and technology trends to inform strategies.

Requirements

  • Bachelor’s degree and 4+ years of experience in organizational change management, preferably in technology or IT environments.
  • Strong understanding of change management principles and methodologies (e.g., ADKAR).
  • Proven ability to develop and execute change strategies, communication plans, and stakeholder engagement activities.
  • Exceptional communication, facilitation, and influencing skills across all levels, including executives.
  • Experience working in agile or dynamic project delivery environments.
  • Strong organizational and prioritization skills; able to manage multiple initiatives simultaneously.
  • Ability to navigate ambiguity, provide clarity, and maintain progress in evolving environments.
  • Proficiency with collaboration tools and Microsoft Office; experience in hybrid work settings.
  • Familiarity with LEAN methodologies or continuous improvement practices is a plus.
  • Highly adaptable, proactive, and able to challenge the status quo to deliver business outcomes.
  • Highly Desired: Prosci Change Management Certification (or equivalent).
  • Preferred: Project Management Professional (PMP) or Program Management certification.
  • Additional certifications in Agile or related frameworks are a plus.
Benefits
  • short-term or annual bonuses
  • long-term incentives
  • on-the-spot recognition

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
change managementimpact analysisrisk mitigation planningchange strategiescommunication plansstakeholder engagementADKARLEAN methodologiesagile project deliveryorganizational change management
Soft skills
communicationfacilitationinfluencingorganizational skillsprioritizationadaptabilityproactivitynavigating ambiguityteam motivationengagement management
Certifications
Prosci Change Management CertificationProject Management Professional (PMP)Program Management certificationAgile certifications