Construction Defect Claim Consultant
The Hartford
full-time
Posted on:
Location Type: Hybrid
Location: Hartford • Arizona, Connecticut, Florida, Illinois, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $84,000 - $126,000 per year
Job Level
Mid-LevelSenior
About the role
- The Claim Consultant will demonstrate the ability to timely manage medium to high exposure accounts exhibiting detailed claim knowledge, a well-reasoned analytical focus and a claim resolution strategy
- Other responsibilities include: Provide proactive communications to customers and business partners in the management of claims
- Respond to inquiries from customers and provide superior customer service
- Review and analyze multiple complex policies and coverage parts
- Write and articulate clear and concise coverage positions
- Conduct investigations regarding claims and/or lawsuits
- Manage litigation and counsel, inclusive of litigation planning, budgeting and implementing a liability resolution strategy
- Develop coverage, liability and damages assessments and provide recommendations to leadership
- Pursue coverage and liability risk transfer against other liable parties and insurance carriers
- Conduct complex negotiations and articulate coverage/liability positions
- Attend mediations and trials as necessary
- Manage expenses, reserves and financial transactions
- Consistently maintain up to date claims metrics
Requirements
- Bachelor’s degree preferred
- J.D. or CRIS designation is a plus
- 5+ years general liability claim handling experience strongly preferred
- construction defect claim handling experience is preferred
- Experience in handling affirmative/defensive risk transfer
- Strong verbal and written communication skills
- Strong analytical and critical thinking skills
- Ability to present in a roundtable setting with a well-reasoned and analytical evaluation
- Strong customer service and active listening skills
- Strong time management and organization skills
- Strong negotiation and conflict resolution skills
- Working proficiency with MS Office, especially Word and Excel
- Active Property & Casualty State Insurance Adjuster license, preferred
Benefits
- Other rewards may include short-term or annual bonuses
- Long-term incentives
- On-the-spot recognition
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
claim handlingliability assessmentcoverage analysisnegotiationlitigation managementrisk transferclaims metrics managementfinancial transaction managementinvestigative analysispolicy review
Soft skills
analytical thinkingcommunicationcustomer servicetime managementorganizationconflict resolutionactive listeningpresentation skillsnegotiationcritical thinking
Certifications
J.D.CRIS designationProperty & Casualty State Insurance Adjuster license