Insurance

• Conduct complex investigations and extensive claim file reviews on assigned cases
• Determine coverage, draft position letters and communicate the coverage position(s) to insureds, business partners and legal counsel
• Operate within prescribed authority levels to set appropriate expense and indemnity reserves
• Regularly monitor indemnity reserves for any required adjustment
• Present cases above authority level to leadership for expense/indemnity reserve and settlement authority
• Develop and implement resolution strategies to achieve high quality outcomes
• Pro-actively manage environmental consultants and/or litigation and counsel throughout the case lifecycle
• Directly oversee the litigation planning, execution, budget and bill review
• Attend trials and mediations as necessary
• Positively contribute to our claim and enterprise goals by participating in ad hoc audits, projects and product development initiatives
• Prepare comprehensive reports and deliver presentations to senior claim leadership on: case developments, policy issues, industry trends, etc.
• Collaborate with valued business partners to review and address claim trends
• Address inquiries from agents and policyholders with a focus on providing superior customer service

Claims Specialist – General Liability, Pollution Environmental Liability

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Property and Liability Claims Adjuster