Environmental Claim Consultant
The Hartford
full-time
Posted on:
Location Type: Hybrid
Location: Hartford • Arizona, Connecticut, Illinois, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $84,000 - $126,000 per year
Job Level
Mid-LevelSenior
About the role
- manage aspects of the complex, high-value claims while exhibiting a detailed knowledge of the claim, a well-reasoned analytical focus and a clear strategy for resolution
- Provide proactive communications to customers and business partners in the management and resolution of claims
- Respond to inquiries from customers and provide superior customer service
- Review and analyze multiple complex policies and coverage parts (including general liability, umbrella/excess liability and affirmative pollution coverages)
- Write and articulate clear, concise and accurate coverage positions
- Conduct investigations regarding claims and/or lawsuits
- Effectively manage litigation and counsel, inclusive of litigation planning/budgeting, and proactively position claims for resolution
- Develop and persuasively articulate complex coverage, liability and damage assessments
- Provide detailed impactful recommendations to leadership
- Pursue and finalize coverage and liability risk transfer against other liable parties and insurance carriers
- Conduct complex negotiations and articulate coverage/liability positions
- Attend mediations and trials as necessary
- Proactively manage accurate expense, reserve and financial transactions
- Consistently maintain up-to-date claims metrics
Requirements
- 5+ years general liability claim handling experience with commercial general liability claims
- Experience handling affirmative/defensive risk transfer; including additional insured tenders
- Strong verbal and written communication skills
- Strong analytical and critical thinking ability
- Ability to present in a roundtable setting with a well-reasoned and analytical evaluation
- Superior customer service skills and active listening skills
- Proven track record of prioritizing and managing multiple responsibilities
- Proven track record of effective negotiations/settlement of high-value general liability claims
- Demonstrated negotiation and conflict resolution skills
- Proficiency with MS Office, especially Word and Excel
- Proficiency handling litigated claims
- Active Property & Casualty State Insurance Adjuster license or ability to obtain licensing within 3 months of hire
Benefits
- Other rewards may include short-term or annual bonuses
- long-term incentives
- on-the-spot recognition
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
general liability claims handlingaffirmative risk transferdefensive risk transferlitigated claims managementnegotiationconflict resolutionanalytical evaluationcoverage assessmentdamage assessmentclaims metrics management
Soft skills
verbal communicationwritten communicationanalytical thinkingcritical thinkingcustomer serviceactive listeningprioritizationtime managementpresentation skillsnegotiation skills
Certifications
Property & Casualty State Insurance Adjuster license