The Hartford

Claims Consultant

The Hartford

full-time

Posted on:

Location Type: Hybrid

Location: Hartford • Arizona, Connecticut, Illinois, Texas • 🇺🇸 United States

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Salary

💰 $121,280 - $181,920 per year

Job Level

Mid-LevelSenior

About the role

  • Handling a caseload of claims-made, Public D&O Claims, from inception to final disposition.
  • Conducting investigations and analyzing and evaluating the information learned
  • Appropriately and accurately analyzing and determining coverage, liability and damages based upon the facts of each claim
  • Communicating written position(s) to insured's and other required parties on coverage, liability damages and other issues
  • Setting appropriate expense and indemnity reserves and monitoring on a regular basis for any needed adjustment
  • Presenting cases to management for expense or indemnity reserve authority above established authority levels
  • Developing and implementing resolution strategies through negotiations to achieve high quality outcomes
  • Proactively managing litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review
  • Understanding and analyzing potential extra-contractual liability as needed
  • Attending trials and mediations as necessary
  • Contributing to broader claim and enterprise goals by participating in audits, projects, training and product development initiatives
  • Preparing comprehensive reports and delivering presentations to senior claim leadership on case developments, policy issues, industry trends, etc.
  • Providing support and working collaboratively with business partners to evaluate and address claim trends and developments
  • Addressing inquiries from agents and policyholders, providing superior customer service
  • Providing key training and marketing support to Underwriters
  • Attend and present at various industry events each year on risk management and claims topics

Requirements

  • Juris Doctorate degree preferred, four year College Degree Required
  • Minimum of five years handling litigated Public D&O coverage and/or liability cases as defense counsel or claims handler.
  • Background in Public D&O or Financial Institutions and Financial Services Claims is a plus
  • Candidates are required to have knowledge and experience handling all aspects of Management Liability claims.
  • Excellent oral and written communication skills
  • Excellent strategic thinking ability and execution skills
  • Excellent negotiation and advanced technical claim handling skills, including knowledge of insurance coverage issues
  • Superior time, task prioritization and desk management skills.
  • An ability to communicate thoughts clearly and concisely, and to influence and persuade others
  • Ability to work with only moderate amount of supervision and employ a “team player” attitude.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
claims handlinglitigated Public D&O coverageliability case managementnegotiationstrategic thinkingtechnical claim handlinginsurance coverage analysisreport preparationpresentation skillsbudgeting
Soft skills
oral communicationwritten communicationtask prioritizationdesk managementteam playerinfluencingpersuasioncustomer servicecollaborationproblem-solving
Certifications
Juris Doctoratefour year College Degree
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