Senior Manager, Specialized Claims

The Hanover Insurance Group

Senior Manager for Specialized Claims remotely leading a Major Case Unit overseeing complex claims. Collaborating with legal experts and managing adjusters for high-exposure, intricate cases.

Posted 7/30/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $140,000 - $195,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in claims management, litigation strategy, and team leadership, with a focus on continuous improvement and effective communication. Proven ability to manage complex projects and make strategic decisions while fostering a culture of development and innovation.

Highest-signal resume keywords

Claims Management SystemsLitigation ManagementCoaching and DevelopmentData Analysis ToolsJD or Equivalent Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims HandlingData AnalysisNegotiation StrategiesProject ManagementPerformance Monitoring

Soft Skills

Verbal CommunicationWritten CommunicationOrganizational SkillsDecision-MakingRelationship Building

Certifications & Qualifications

State Adjuster License

Industry Keywords

Claims ExperienceContinuous ImprovementHigh-Stakes ClaimsFinancial ReportingStakeholder Engagement

About the role

Key responsibilities & impact

Lead a team of adjusters handling the company’s largest and most complex claims.
Provide daily oversight of operations to ensure effective claims handling aligned with corporate business strategies.
Collaborate with leadership to assess resource needs and implement continuous improvement efforts to enhance quality, service, and cost efficiency.
Monitor team performance through file reviews, data analysis, and customer feedback.
Provide coaching, mentoring, and development to professionals in the claim organization.
Make staffing recommendations, participate in hiring and disciplinary actions, and manage salary administration linked to performance.
Serve as a subject matter expert in specialized claim areas.
Oversee complex litigation strategies, direct outside counsel, and manage litigation-related expenses.
Build strong relationships with internal and external stakeholders.
Prepare and deliver reports on business trends, financial activity, and claim outcomes.
Communicate key issues and strategic insights to appropriate audiences, adapting style to ensure clarity and alignment.

Requirements

What you’ll need

Bachelor’s degree preferred with related claims experience.
JD or equivalent experience strongly desired.
Experience using claims management systems and data analysis tools for documentation, reporting, and process optimization.
Skilled in managing litigation with outside counsel and executing negotiation strategies for high-stakes claims.
Exceptional verbal and written communication skills.
Proven ability to coach and develop individuals and teams to support long-term career growth and build a culture of continuous learning and innovation.
Highly organized with the ability to manage complex projects, workflows, and organizational strategies.
Ability to make sound decisions in high-impact or ambiguous situations and balancing competing demands while ensuring alignment with corporate goals.
Experience managing significant legal or reputational risks and overseeing strategic decision-making across a business.
Must maintain appropriate state adjuster license(s) and continuing education credits.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account The Hanover Insurance Group Website LinkedIn All Job Openings 5001 - 10000 employees Founded 1852 🛡️ Insurance 🤝 B2B 👥 B2C 🔥 Funding within the last year 💰 $500M Post-IPO Debt - The Hanover Insurance Group on 2025-08 Insurance
B2B
B2C The Hanover Insurance Group is a U. S. -based insurance company that provides personal and commercial insurance products and services. Hanover offers individual lines such as home, auto, motorcycle, umbrella, condominium, renters, and specialty coverages (collector cars, watercraft, valuable items), as well as comprehensive business products including business owner’s policies, commercial auto, workers' compensation, management liability, cyber, professional liability, property, surety, and industry-specific coverages for construction, healthcare, life sciences, retail, and more. The company supports customers and agents with claims services, policy management tools, educational resources, risk solutions, and an agent/broker distribution network. Hanover emphasizes customer service, preparedness resources, corporate responsibility, and agent support. Senior Manager, Specialized Claims 🔥 3 hours ago 🇺🇸 United States – Remote 💵 $140k - $195k / year ⏰ Full Time 🟠 Senior 👔 Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Lead a team of adjusters handling the company’s largest and most complex claims.
Provide daily oversight of operations to ensure effective claims handling aligned with corporate business strategies.
Collaborate with leadership to assess resource needs and implement continuous improvement efforts to enhance quality, service, and cost efficiency.
Monitor team performance through file reviews, data analysis, and customer feedback.
Provide coaching, mentoring, and development to professionals in the claim organization.
Make staffing recommendations, participate in hiring and disciplinary actions, and manage salary administration linked to performance.
Serve as a subject matter expert in specialized claim areas.
Oversee complex litigation strategies, direct outside counsel, and manage litigation-related expenses.
Build strong relationships with internal and external stakeholders.
Prepare and deliver reports on business trends, financial activity, and claim outcomes.
Communicate key issues and strategic insights to appropriate audiences, adapting style to ensure clarity and alignment. 🎯 Requirements
Bachelor’s degree preferred with related claims experience.
JD or equivalent experience strongly desired.
Experience using claims management systems and data analysis tools for documentation, reporting, and process optimization.
Skilled in managing litigation with outside counsel and executing negotiation strategies for high-stakes claims.
Exceptional verbal and written communication skills.
Proven ability to coach and develop individuals and teams to support long-term career growth and build a culture of continuous learning and innovation.
Highly organized with the ability to manage complex projects, workflows, and organizational strategies.
Ability to make sound decisions in high-impact or ambiguous situations and balancing competing demands while ensuring alignment with corporate goals.
Experience managing significant legal or reputational risks and overseeing strategic decision-making across a business.
Must maintain appropriate state adjuster license(s) and continuing education credits. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Regional Channel Development Manager 🔥 4 hours ago Seaman Corporation 201 - 500 🏭 Manufacturing 🏗️ Construction Website LinkedIn All Job Openings Regional Channel Development Manager providing technical sales support at Seaman Corporation for architectural projects. Responsible for managing specifications and generating demand in the assigned region. 🇺🇸 United States – Remote 💵 $99k - $148k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager Regional Channel Development Manager 🔥 4 hours ago Seaman Corporation 201 - 500 🏭 Manufacturing 🏗️ Construction Website LinkedIn All Job Openings Regional Channel Development Manager providing technical sales support for architectural customers in Texas. Focusing on sales and profitability objectives through consultative selling and collaboration with design professionals. 🇺🇸 United States – Remote 💵 $99k - $148k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager Strategic Commercial Manager, Global Markets 🔥 4 hours ago Seaman Corporation 201 - 500 🏭 Manufacturing 🏗️ Construction Website LinkedIn All Job Openings Strategic Commercial Manager responsible for international commercialization and growth of Seaman Corporation products. Leading development of strategies and partnerships across global markets with U.S. alignment. 🇺🇸 United States – Remote ⏰ Full Time 🟠 Senior 🔴 Lead 👔 Manager Site Manager 🔥 4 hours ago Pond & Company 501 - 1000 🏗️ Construction 💼 Consulting Website LinkedIn All Job Openings Site Manager for fuels systems team, planning and administering project tasks. Developing client relationships and ensuring timely, profitable project completion. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager Manager, Engagement & Enablement 🔥 4 hours ago PMI 1 - 1 📚 Education 🤝 Non-profit Website LinkedIn All Job Openings Manage Engagement & Enablement at PMI, activating thought leadership through networks and partnerships. Responsible for research adoption and strategic collaboration across regions. 🇺🇸 United States – Remote ⏰ Full Time 🟠 Senior 🔴 Lead 👔 Manager View More Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs