Major Case Consultant, Specialized Claims

The Hanover Insurance Group

Major Case Consultant in Specialized Claims Unit managing high-value complex claims and litigation. Seeking seasoned professionals with extensive experience and negotiation expertise.

Posted 7/30/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $105,000 - $165,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing complex claims, including negotiation, litigation strategy, and financial analysis. Proven ability to mentor and develop claims professionals while maintaining strong relationships with stakeholders.

Highest-signal resume keywords

Complex Claims ManagementNegotiation ExpertiseLitigation Strategy ManagementMentoring and DevelopmentPolicy Coverage Analysis

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims InvestigationFinancial AcumenReserving StrategyLegal Liability AnalysisRegulatory FrameworksWorkflow ManagementReportingDecision Making

Soft Skills

Strong Communication SkillsEmpathyOrganizational SkillsStrategic ThinkingProfessionalism

Certifications & Qualifications

CPCUAIC

Industry Keywords

High-Value ClaimsLitigationUnderwritingReinsuranceClaims Handling Standards

About the role

Key responsibilities & impact

Independently lead complex case investigations and negotiate high-value claims.
Analyze coverage, liability, and financial exposure, and demonstrate mastery in reserving strategy and financial acumen.
Manage litigation strategy and develop tailored resolution strategies in conjunction with top-flight defense counsel.
Serve as a subject matter expert (SME) across the claim organization to support the development of other claim professionals through direct mentoring and by modeling ideal adjusting techniques.
Evaluate training programs and recommend improvements.
Provide relevant reporting to underwriting and reinsurance and collaborate with underwriting, agents, vendors, and legal teams to improve policy language and refine underwriting risk selection.
Streamline workflows and correct inconsistencies.
Contribute to special projects.
Attend industry events and continuing education seminars to stay current on best practices.
Build and maintain strong relationships with business partners.

Requirements

What you’ll need

Bachelor’s degree preferred; equivalent experience accepted. JD preferred or equivalent legal/claims experience. Industry designations (e.g., CPCU, AIC) strongly preferred.
Extensive experience handling highly complex, high-value claims with significant legal, financial, and reputational exposure.
Recognized authority in negotiation and resolution of complex claims.
Demonstrated expertise in analyzing policy coverage, legal liability, and regulatory frameworks across jurisdictions.
Proven ability to manage litigation strategy and direct counsel.
Experience mentoring others and contributing to the development of claims handling standards.
Strong written and verbal communication skills combined with the ability to simplify complex information and handle sensitive issues with professionalism.
Ability to draft clear, factual, and objective work product without opinion.
Skilled in selecting appropriate communication channels and demonstrating empathy across diverse stakeholder groups.
Highly organized with proven ability to manage complex workflows and competing priorities.
Strategic thinker with sound judgment and the ability to make informed decisions independently.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account The Hanover Insurance Group Website LinkedIn All Job Openings 5001 - 10000 employees Founded 1852 🛡️ Insurance 🤝 B2B 👥 B2C 🔥 Funding within the last year 💰 $500M Post-IPO Debt - The Hanover Insurance Group on 2025-08 Insurance
B2B
B2C The Hanover Insurance Group is a U. S. -based insurance company that provides personal and commercial insurance products and services. Hanover offers individual lines such as home, auto, motorcycle, umbrella, condominium, renters, and specialty coverages (collector cars, watercraft, valuable items), as well as comprehensive business products including business owner’s policies, commercial auto, workers' compensation, management liability, cyber, professional liability, property, surety, and industry-specific coverages for construction, healthcare, life sciences, retail, and more. The company supports customers and agents with claims services, policy management tools, educational resources, risk solutions, and an agent/broker distribution network. Hanover emphasizes customer service, preparedness resources, corporate responsibility, and agent support. Major Case Consultant, Specialized Claims 🔥 45 minutes ago 🇺🇸 United States – Remote 💵 $105k - $165k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💼 Consultant Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Independently lead complex case investigations and negotiate high-value claims.
Analyze coverage, liability, and financial exposure, and demonstrate mastery in reserving strategy and financial acumen.
Manage litigation strategy and develop tailored resolution strategies in conjunction with top-flight defense counsel.
Serve as a subject matter expert (SME) across the claim organization to support the development of other claim professionals through direct mentoring and by modeling ideal adjusting techniques.
Evaluate training programs and recommend improvements.
Provide relevant reporting to underwriting and reinsurance and collaborate with underwriting, agents, vendors, and legal teams to improve policy language and refine underwriting risk selection.
Streamline workflows and correct inconsistencies.
Contribute to special projects.
Attend industry events and continuing education seminars to stay current on best practices.
Build and maintain strong relationships with business partners. 🎯 Requirements
Bachelor’s degree preferred; equivalent experience accepted. JD preferred or equivalent legal/claims experience. Industry designations (e.g., CPCU, AIC) strongly preferred.
Extensive experience handling highly complex, high-value claims with significant legal, financial, and reputational exposure.
Recognized authority in negotiation and resolution of complex claims.
Demonstrated expertise in analyzing policy coverage, legal liability, and regulatory frameworks across jurisdictions.
Proven ability to manage litigation strategy and direct counsel.
Experience mentoring others and contributing to the development of claims handling standards.
Strong written and verbal communication skills combined with the ability to simplify complex information and handle sensitive issues with professionalism.
Ability to draft clear, factual, and objective work product without opinion.
Skilled in selecting appropriate communication channels and demonstrating empathy across diverse stakeholder groups.
Highly organized with proven ability to manage complex workflows and competing priorities.
Strategic thinker with sound judgment and the ability to make informed decisions independently. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Mortgage Consultant 🔥 1 hour ago Sirva 1001 - 5000 📦 Logistics 🤝 B2B 🏠 Real Estate Website LinkedIn All Job Openings Mortgage Consultant assisting consumers throughout the loan application process and managing relationships with multiple stakeholders. Maintaining an active pipeline of loan applications for maximum productions. 🇺🇸 United States – Remote 💵 $40k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 💼 Consultant HRC Consultant 🔥 1 hour ago REDW Wealth Management 11 - 50 💸 Finance 🤝 B2B Website LinkedIn All Job Openings Strategic HR Consultant providing advisory services to clients on HR functions including compliance and workforce planning. Working collaboratively to drive HR improvements and lead client projects. 🇺🇸 United States – Remote 💵 $66.1k - $99.2k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💼 Consultant Sage Intacct, ERP Consultant 🔥 1 hour ago REDW Wealth Management 11 - 50 💸 Finance 🤝 B2B Website LinkedIn All Job Openings Sage Intacct & ERP Consultant at REDW supporting client software use and maintenance. Collaborating on system implementation and assisting with data conversions in a top workplace environment. 🇺🇸 United States – Remote 💵 $73.7k - $88.4k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 💼 Consultant Technical Consultant II 🔥 1 hour ago HCM Unlocked 201 - 500 👥 HR Tech 🤝 B2B 💼 Consulting Website LinkedIn All Job Openings Technical Consultant managing HCM platform implementations for clients. Serving as a resource for technical configurations, integrations, and project tasks in a client-facing role. 🇺🇸 United States – Remote 💵 $36 - $43 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 💼 Consultant Member Relationship Consultant 🔥 1 hour ago Nuvision Federal Credit Union 201 - 500 🏦 Banking 💸 Finance Website LinkedIn All Job Openings Outbound Relationship Consultant making outbound calls to potential members and enhancing existing member relationships at the credit union. Supporting credit union sales goals and customer service. 🇺🇸 United States – Remote 💵 $26.5k - $39.9k / year 💰 $2.5M Grant - Nuvision Federal Credit Union on 2023-04 ⏰ Full Time 🟡 Mid-level 🟠 Senior 💼 Consultant View More Consultant Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs