Director of Operations

The Good Seed

Director of Operations driving performance and scalable systems across healthcare and housing programs. Leading initiatives to improve quality and efficiency in a mission-driven organization serving vulnerable populations.

Posted 4/12/2026full-timeLong Beach • California • 🇺🇸 United StatesLeadWebsite

Tech Stack

Tools & technologies

PMPTableau

About the role

Key responsibilities & impact

Drive performance, accountability, and scalable systems across healthcare, housing, and mental health programs
Translate executive strategy into measurable operational outcomes
Lead cross-functional initiatives that improve quality, efficiency, and impact
Oversee multiple program managers and enterprise-wide initiatives within a mission-driven organization serving vulnerable populations

Requirements

What you’ll need

10+ years operational leadership in healthcare, social services, or mission-driven organizations
5+ years managing managers
Experience in at least two: Healthcare administration, Housing/supportive housing programs, Mental health services, Integrated care models
Proven track record managing complex cross-functional initiatives
Experience building systems in growing or resource-constrained environments
Advanced project management (Agile, Asana, Monday, MS Project, etc.)
Strong data analysis and KPI development skills
Proficiency with Excel and BI tools (Tableau, Power BI, dashboards)
Knowledge of healthcare compliance (HIPAA, regulatory standards)
Experience with performance measurement frameworks
Master’s degree preferred (MPH, MHA, MSW, MBA or related)
PMP, Lean Six Sigma, LCSW or similar credentials a plus

Benefits

Comp & perks

Medical, dental, vision (90% employer paid)
401(k) with 4% match
20 PTO days + 12 holidays
$5,000 annual professional development
Hybrid schedule (3 onsite / 2 remote)
12 weeks paid parental leave
Growth path to VP of Operation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

operational leadershipproject managementdata analysisKPI developmentperformance measurement frameworkshealthcare administrationhousing programsmental health servicesintegrated care modelssystem building

Soft Skills

accountabilitycross-functional leadershipquality improvementefficiency enhancementimpact assessmentstrategic translationinitiative managementorganizational leadership

Certifications

PMPLean Six SigmaLCSWMPHMHAMSWMBA