The Good Food Institute

Operations

• Managing a team, including directly managing a Senior Prospect Research Manager and a Senior Development Project Manager, as well as dotted line management of the Senior Salesforce Analyst, Donor Services.
• Overseeing all development operations on the U.S. Development team, including the hiring, training, and professional development of team members, reporting processes, and SOPs.
• Serving as a core member of the Development Leadership Team, jointly responsible for department-wide strategy, goal setting, and team culture.
• Leading the development and continuous improvement of development operations practices across GFI’s U.S. and affiliate teams (currently 28 professionals across four regions) in partnership with GFI Europe counterparts, ensuring that, where practicable, our systems, processes and strategies align and are implemented across the team and the organization.
• Shaping team strategy by overseeing the creation, evaluation, and recalibration of Development team objectives and key results, including best practice metrics for frontline fundraisers, and ensuring Development team members are meeting metrics.
• In partnership with the VP of Development, setting the vision for development-wide stewardship strategies and cross-functional initiatives and ensuring they support organizational goals and resonate with target audiences.
• Leading the projection of data-informed fundraising targets and overseeing development budgets, in close collaboration with the Vice President of Development, and reporting progress regularly to leadership and the board.
• Partnering with the Finance team in the U.S. and affiliates, as needed, to ensure accuracy of gift processing and to track restricted gifts.
• Identifying Salesforce needs and opportunities, establishing and refining systems (reports, dashboards, automations, and standards), and ensuring team-wide data integrity and consistent use of donor information to enable effective fundraising strategy and insights with support from the Senior Salesforce Analyst, the broader Salesforce team, and the Development Leadership Team.
• Acting as a strategic partner to our fundraising teams by working with others in Development Leadership to ensure that cultivation, solicitation, and stewardship strategies are informed and supported by strong data and prospect research outputs.
• Building strong internal relationships to ensure consistent, accurate information exchange between the Development team and other GFI departments, including six affiliate regions.
• Serving as a thought partner to the VP of Development in campaign planning, forecasting, and budgeting.
• Driving fundraising growth and organizational impact by fostering a culture of accountability and data-driven decision-making.
• Cultivating a positive and collaborative team environment, helping to motivate the Development Operations team and managing team workflow.

Director of Development Operations

People Operations

• Foster a positive workplace culture aligned with GFI’s values.
• Facilitate training and development opportunities.
• Enhance employee engagement and experience.
• Provide employee relations and performance management guidance.
• Serve as a cultural steward for GFI implementing initiatives that foster a valued and empowered work environment.
• Lead Culture Club and facilitate DEI Committee meetings.
• Manage employee engagement survey and performance review processes.
• Research and contribute opportunities for employee training and cultural awareness.

People and Culture Manager

Communications

• Craft materials and content that present the vision, impact, and need for GFI’s work
• Create essential resources for the fundraising team
• Collaborate closely with the frontline, Communications, and programmatic teams
• Define our donor personas and create a cross-department stewardship calendar
• Deliver on global stewardship strategy including Development team’s cases for support
• Enhance our global stewardship strategy to maintain and improve donor retention
• Collate and craft timely updates about high-impact news about GFI’s work for donors
• Collaborate with the Senior Annual Fund Manager to support GFI’s annual fund messaging
• Serve as the Development team lead for writing and donor-focused messaging
• Refine donor personas and curate a communications matrix

Donor Communications Specialist

General Counsel

• Overseeing legal guidance at GFI and supervising the Associate General Counsel.
• Advising the CEO, President and Founder, and Board on GFI’s legal risk across U.S. and international contexts.
• Ensuring nonprofit compliance, including corporate governance, charitable solicitation compliance, commercial co-ventures, international grantmaking, lobbying, and private benefit considerations.
• Providing direct legal support to the Collaborative Assistance Team (CAT), Development, and Executive departments.
• Managing the issuance of and compliance with affiliate agreements.
• Providing legal advice on GFI’s various programmatic activities in support of the Associate General Counsel.
• Serving as secretary to GFI’s and the Good Food Legislative Fund’s Board of Directors.
• Being an engaged and active member of the GFI Leadership Team.
• Developing and maintaining close professional working relationships with outside counsel.
• Performing other duties as assigned.