The Flex

Full-stack Engineer

• Develop scalable, high-performance APIs and automation workflows that drive global operations.
• Design microservices and serverless functions that eliminate repetitive manual tasks.
• Connect Base360.ai with partners like Airbnb, Stripe, and Twilio through clean, reliable integrations.
• Build fault-tolerant, event-driven systems that can handle millions of transactions in real time.
• Partner with product, data, and operations teams to bring automation to life in the physical world.
• Iterate quickly, measure impact, and scale what works.

Software Engineer – Reinventing How the World Rents

Backend Engineer

• Architect Core Systems – Build scalable, high-performance APIs and services that power global bookings, payments, and property data synchronization.
• Automate Operations – Create microservices and serverless functions that eliminate repetitive manual processes.
• Integrate Intelligently – Connect Base360.ai to platforms like Airbnb, Stripe, Twilio, and Hostaway.
• Design for Scale – Build fault-tolerant systems and data pipelines capable of handling millions of transactions across borders.
• Enhance Intelligence – Work with AI and data teams to embed predictive automation into everyday workflows.
• Collaborate for Impact – Partner with product, operations, and front-end teams to translate complex real-world problems into clean, scalable backend solutions.

Backend Engineer – Automation

Customer Support

• Customer Support – Respond promptly and professionally to guest and landlord inquiries via email, chat, and phone — in both French and English.
• Booking Assistance – Guide guests through the reservation, check-in, and check-out process using our PMS tools.
• Problem Solving – Investigate and resolve issues quickly while maintaining a calm, empathetic, and solution-driven approach.
• Knowledge Management – Accurately document all interactions, feedback, and resolutions in our system to improve service quality.
• Cross-Team Collaboration – Work closely with the operations and tech teams to identify recurring issues, propose improvements, and enhance user experience.
• Upselling & Retention – Identify opportunities to upgrade stays or strengthen long-term relationships with landlords and guests.

Customer Experience Specialist – French Speaking

Customer Success Manager

• Customer Support – Be the primary point of contact for guests and landlords via chat, email, and phone — solving issues quickly and efficiently.
• Onboarding & Education – Guide new landlords and partners through our PMS platform to ensure they extract full value from our tools.
• Issue Resolution – Troubleshoot technical or operational problems, escalating where necessary to ensure smooth operations.
• Customer Insights – Track satisfaction metrics, gather feedback, and identify recurring issues to improve service quality.
• Cross-Team Collaboration – Work closely with Operations, Product, and Tech to enhance workflows and refine the end-to-end customer journey.
• Upselling & Retention – Spot opportunities to enhance guest stays and strengthen relationships with landlords.

Client Success Specialist

Chief of Staff

• Drive high-impact initiatives across product, operations, and expansion; translate vision into measurable outcomes.
• Turn strategic goals into actionable plans; ensure every team is focused on what truly matters.
• Partner with leadership to identify, recruit, and onboard top talent across all functions.
• Step into critical areas to solve problems, streamline execution, and keep projects on track.
• Lead research, planning, and operational setup for new market launches.
• Build scalable systems and workflows to enhance speed, clarity, and accountability.
• Act as the connective tissue between teams — ensuring communication, momentum, and alignment.
• Serve as a trusted advisor to the CEO — preparing briefs, managing priorities, and driving follow-through on key decisions.

Chief of Staff – Founder’s Office

• You’ll be responsible for designing, developing, and scaling the software that runs The Flex platform.
• From backend APIs and automation pipelines to cloud infrastructure and data synchronization, you’ll ensure every system we build is fast, reliable, and intelligent.
• You’ll work across teams — product, ops, and data — to bring clarity and automation to the complex world of global rentals.
• Architect the Core – Design and implement scalable, high-performance services that power bookings, payments, and automation workflows.
• Automate Everything – Build intelligent microservices and serverless functions that remove repetitive manual work.
• Scale Seamlessly – Design infrastructure capable of handling thousands of stays and millions of transactions across continents.
• Integrate Intelligently – Connect Base360.ai to platforms like Airbnb, Stripe, Twilio, and Hostaway.
• Enhance Intelligence – Work with AI-driven automation tools to create predictive and adaptive systems.
• Mentor & Elevate – Share best practices, review code, and guide junior engineers toward technical excellence.

Senior Software Engineer

Growth Marketing

• Own the growth engine of the world’s first AI-powered operating system for short-term rentals.
• Turn the mission into momentum — driving global adoption.
• Leading experiments across channels, positioning Base360.ai as the go-to platform.
• Build, segment, and activate targeted lead lists using smart automation.
• Launch and optimize high-performing outbound campaigns across email, LinkedIn, and paid channels.
• Design, test, and iterate conversion-optimized funnels and landing pages.
• Scale paid campaigns across Meta, Google, and LinkedIn.
• Drive organic growth through SEO, webinars, and content-led strategies.
• Optimize demo, trial, and referral funnels to boost activation and retention.
• Track and report on key metrics — CAC, LTV, conversion rates, and ROI.
• Launch weekly experiments: double down on what works, kill what doesn’t.

Growth Marketing Manager

• Build the Core – Develop scalable, high-performance web applications that power bookings, payments, and automation workflows.
• Automate Everything – Design AI-driven scripts and microservices to remove repetitive operational tasks.
• Integrate Intelligently – Build and optimize APIs connecting Base360.ai with platforms like Airbnb, Stripe, and Twilio.
• Ship Fast, Scale Smart – Manage cloud infrastructure (AWS, serverless) and ensure rapid, reliable deployments.
• Solve Problems That Matter – Tackle challenges like global booking synchronization, predictive pricing, and live operational alerts.
• Collaborate Deeply – Partner with product, operations, and data teams to bring automation from code to the real world.

Full Stack Software Engineer

• Own the growth engine of the world’s first AI-powered operating system for short-term rentals.
• Build, segment, and activate targeted lead lists.
• Run high-converting outbound campaigns across email, LinkedIn, and paid channels.
• Design and test data-driven funnels and landing pages.
• Scale paid campaigns across Meta, Google, and LinkedIn.
• Optimize demo, trial, and referral funnels to drive activation and retention.
• Track core growth metrics (CAC, LTV, conversion rates).
• Launch experiments weekly — scale what works, kill what doesn’t.

Growth Hacker, Marketeer

Platform Engineer

• Architect the Core: Design and scale the foundational systems that power bookings, payments, guest experiences, and operational workflows.
• Integrate Everything: Build robust APIs connecting The Flex to booking channels, payment gateways, and internal tools.
• Automate at Scale: Create systems that make property management effortless — from self-check-ins to real-time reporting.
• Deploy with Confidence: Manage scalable, serverless infrastructure on AWS, ensuring performance and uptime across continents.
• Guard Reliability: Monitor, debug, and continuously improve system health and scalability.
• Collaborate Closely: Work with operations and product teams to turn complex business logic into streamlined, automated systems.
• Code with Discipline: Maintain clean, testable, and maintainable code backed by CI/CD and observability best practices.

• Build the Core Systems – Design and develop high-performance applications powering bookings, guest experiences, and operations.
• Integrate Everything – Create and refine APIs that connect The Flex to booking platforms, payments, and communication tools.
• Automate with Purpose – Write scripts that make routine property management tasks vanish (check-ins, reports, reminders).
• Own Deployments – Manage and optimize cloud infrastructure (AWS, serverless) for speed, scale, and reliability.
• Solve Real Problems – Debug complex issues across the stack, from logic errors to third-party integrations.
• Collaborate with Impact – Work hand-in-hand with product and operations teams to turn operational pain points into digital efficiency.
• Keep It Clean – Write maintainable, tested, production-grade code through CI/CD and code reviews.

Software Engineer

• Drive high-impact initiatives across product, operations, tech, and expansion.
• Turn strategic goals into actionable plans — ensuring every team stays focused on what matters.
• Help identify, attract, and onboard world-class talent across functions.
• Step in where needed to bridge gaps and ensure smooth execution.
• Lead research and operational planning for new city launches and international growth.
• Design systems, workflows, and processes to make the company faster and more efficient.
• Be the connective tissue between departments — driving clarity, accountability, and speed.
• Act as the CEO’s trusted advisor and execution partner — preparing briefs, managing priorities, and driving decisions forward.

• Build the Core – Develop scalable, high-performance applications that drive bookings, payments, and automation workflows.
• Automate Everything – Design AI-driven scripts and microservices that eliminate repetitive operational tasks.
• Integrate Intelligently – Build and optimize APIs that connect Base360.ai to platforms like Airbnb, Stripe, Twilio, and beyond.
• Ship Fast, Scale Smart – Manage cloud infrastructure (AWS, serverless) and deploy updates that never slow us down.
• Solve Problems That Matter – Tackle complex challenges — from synchronization across global booking channels to live operational alerts.
• Collaborate Deeply – Work closely with product and ops teams to bridge the gap between software and real-world execution.

Full Stack Engineer

• API Architecture: Design and optimize scalable APIs connecting booking platforms, payment processors, and internal systems.
• Automation at Scale: Build tools to automate critical workflows — check-ins, check-outs, messaging, and reporting.
• System Design: Develop resilient, serverless infrastructure that supports global rental operations.
• Data Reliability: Maintain data accuracy and system integrity across integrations.
• Problem Solving: Diagnose and fix complex backend issues quickly and efficiently.
• Cross-Functional Collaboration: Work closely with product and operations teams to bring real-world needs into technical reality.
• Code Quality: Write clean, testable, and maintainable code supported by CI/CD best practices.

• Build and maintain the digital backbone of The Flex, including booking workflows and property operations automation.
• Work on front-end and back-end development across the full stack.
• Develop and optimize APIs and integrations with third-party services (booking channels, payment processors, communication tools).
• Create automation and scripting tools for routine property management tasks (check-ins, check-outs, reporting, notifications).
• Manage cloud infrastructure and serverless deployments; ensure smooth feature rollout via CI/CD.
• Diagnose and resolve issues across the full stack, including booking logic and integrations.
• Collaborate with operations and product teams to align software with real-world property management needs.
• Maintain code quality through testing frameworks, CI/CD pipelines, and code reviews.

Software Engineer, PropTech

• Be the first point of contact for guests and landlords, responding via email, chat, and phone.
• Support guests with reservations, check-ins, and check-outs using the PMS.
• Investigate and resolve customer issues quickly while maintaining a positive customer experience.
• Document customer interactions, feedback, and solutions in the system.
• Collaborate with operations and tech teams to flag recurring issues and suggest process improvements.
• Identify opportunities to enhance guest stays and strengthen landlord relationships.

Customer Experience Representative

• Design, develop, and maintain scalable web applications using Node.js and React
• Build and optimize RESTful APIs (FastAPI/Node.js) connecting reservations, operations, and customer experiences
• Develop automation tools to streamline operations and optimize pricing
• Deploy, manage, and scale applications on AWS using serverless/cloud-native practices
• Implement CI/CD pipelines, automated tests, and participate in code reviews to ensure reliability
• Rapidly investigate and resolve production issues and troubleshoot systems
• Collaborate with product, design, and operations teams to deliver impactful features

Full-Stack Engineer

• Design, develop, and maintain scalable web applications using Node.js, React, and modern frameworks as part of the PMS core
• Build and optimize RESTful APIs (FastAPI/Node.js) connecting reservations, operations, and customer experiences
• Develop automation tools to streamline operations, optimize pricing, and reduce human intervention in property management
• Deploy, manage, and scale applications on AWS leveraging serverless and cloud-native best practices
• Implement CI/CD pipelines, automated tests, and code reviews to ensure high reliability
• Rapidly investigate and resolve production issues
• Collaborate with product, design, and operations teams to build features that deliver real business impact

• Own the end-to-end growth engine of the AI platform to drive adoption and expansion.
• Experiment with acquisition channels and design scalable strategies for global operators.
• Build, enrich, and activate high-quality lead lists and run outbound campaigns (email, LinkedIn, targeted ads).
• Design and optimize conversion-focused funnels and build landing pages; test CTAs, headlines, and flows.
• Run and scale paid campaigns on Meta, Google, and LinkedIn; explore SEO, webinars, and content-led growth.
• Optimize demo, free trial, and referral funnels; improve onboarding to maximize activation and retention.
• Track funnel KPIs (CAC, LTV, conversion rates); run experiments, iterate, and scale winning tactics.
• Collaborate directly with the founder/CEO and senior team on global expansion.

Growth Hacker

• Own the end-to-end growth engine of the AI platform; drive adoption and design scalable strategies for global operators.
• Build, enrich, and activate high-quality lead lists; run outbound campaigns (email, LinkedIn, targeted ads).
• Design and optimize conversion-focused funnels; build landing pages and experiment with CTAs, headlines, and flows.
• Run and scale paid campaigns on Meta, Google, and LinkedIn; grow thought leadership on LinkedIn and in STR communities; explore SEO, webinars, and content-led growth.
• Optimize demo, free trial, and referral funnels; improve onboarding to maximize activation and retention.
• Track funnel KPIs (CAC, LTV, conversion rates); run experiments, kill what doesn’t work, and scale what does.
• Work directly with founder/CEO and senior team on global expansion and lead growth initiatives.

• Full-Stack Development: Design, develop, and maintain scalable web applications using Node.js and React.
• Deployment & Cloud Management: Deploy and manage applications on AWS Cloud, utilizing serverless architecture.
• API Development: Design, implement, and optimize RESTful APIs using FastAPI (Python optional) and other modern frameworks.
• Automation & Scripting: Build automation tools to streamline development processes.
• Problem-Solving & Debugging: Analyze complex problems, identify root causes, and implement efficient solutions.
• Collaboration & Communication: Work closely with cross-functional teams to ensure seamless integration and execution of key projects.
• Code Quality & Best Practices: Implement CI/CD pipelines, conduct code reviews, and ensure best practices in Git, testing, and software quality assurance.

Product Designer

• Turning complex workflows into delightful user experiences across Base360.ai SaaS product, marketing site, and customer touchpoints.
• Working directly with the CEO, product managers, and engineers to design features that solve real problems for short-term rental operators.
• Designing intuitive dashboards, workflows, and integrations for Base360.ai core SaaS product.
• Creating marketing assets including landing pages, product pages, and demo flows.
• Defining and maintaining the design system for speed and consistency.
• Gathering user feedback to iterate and improve designs rapidly.
• Contributing to branding evolution across The Flex ecosystem.

Software Engineer – Reinventing How the World Rents

Backend Engineer – Automation

Customer Experience Specialist – French Speaking

Client Success Specialist

Chief of Staff – Founder’s Office

Senior Software Engineer

Growth Marketing Manager

Full Stack Software Engineer

Growth Hacker, Marketeer

Platform Engineer

Software Engineer

Chief of Staff

Full Stack Engineer

Backend Engineer

Software Engineer, PropTech

Customer Experience Representative

Full-Stack Engineer

Full-Stack Engineer

Growth Hacker

Growth Hacker

Software Engineer

UX/UI Designer