The Faculty

Operations

• Manage email and phone inquiries professionally and promptly.
• Coordinate staff schedules and site access, liaising with concierges for key releases.
• Act as the main point of contact for housekeeping staff, clients, and suppliers.
• Order and coordinate delivery of housekeeping materials and supplies to various sites.
• Confirm and communicate booking details with clients.
• Maintain accurate records and ensure documentation is up to date.
• Produce and submit weekly reports to clients, maintaining transparency and efficiency.
• Address client concerns promptly and ensure housekeeping services meet and exceed expectations.

Housekeeping Operations Coordinator