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Customer Platforms Manager
The Crown EstateManage customer engagement platforms for The Crown Estate, ensuring exceptional user experiences and innovation. Oversee platform development, team management, and project oversight.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
platform managementplatform developmentcustomer engagement platformsuser experience
Soft Skills
communicationanalytical skillstime management
Tools & Technologies
Dynamics 365
Industry Keywords
customer platformsplatform functionality
About the role
Key responsibilities & impact- Oversee the development, implementation, and ongoing management of customer engagement platforms
- Review existing customer platforms to identify areas for improvement
- Manage a team delivering via customer platforms
- Seek out and implement innovative solutions to enhance platform functionality
- Ensure customer platforms provide an exceptional user experience
Requirements
What you’ll need- Extensive experience in platform management
- Strong technical skills, particularly in platform development
- Extensive experience with Dynamics 365
- Excellent written and verbal communication skills
- Strong analytical skills
- Excellent time management skills
Benefits
Comp & perks- 28 days paid holiday
- Flexible working
- Market leading family friendly policies