The Council for Professional Recognition

Manager

• Optimize the administrative functions of the Chief Administrative Office (CAO) unit
• Provide support to the CAO and other departments within the unit
• Focus on improving organizational efficiency, developing policies and procedures, and ensuring smooth daily operations
• Manage complex schedules for the CAO
• Arrange detailed domestic and international travel itineraries
• Coordinate meetings, including preparing agendas, taking minutes, arranging logistics, tracking action items, and follow up on commitments
• Manage high volume sensitive and confidential correspondence
• Conduct research, prepare reports, and manage documents
• Serve as the primary point of contact for the CAO, screening calls and visitors
• Assist with project management tasks and ensure deadlines are met
• Create PowerPoint Presentations
• Direct and coordinate daily office operations
• Develop, implement, and review administrative systems, policies, and procedures to enhance operational efficiency
• Oversee facility management, including managing equipment, supplies, and office space
• Collaborate with internal stakeholders to ensure workplace environments support productivity and employee well-being
• Manage and monitor the administrative department's budget providing monthly reports
• Collaborate with the CAO to develop and implement strategic priorities and initiatives

Senior Administrative Manager

Human Resources

• Lead the development and refinement of HR policies and practices that reflect both a people-centered philosophy and compliance with federal, state, and local employment laws and regulations
• Manage and resolve employee relations issues with fairness, consistency, and discretion
• Support organizational alignment through coaching, performance management and compliance
• Maintain employee manual and all internal documentation pertaining to company policies and procedures
• Serve as backup payroll manager
• Conduct thorough and impartial investigations, gathering evidence, and preparing reports
• Advise and coach managers on employee relations matters, corrective action, conflict resolution and disciplinary procedures, ensuring legal compliance and consistency in application
• Maintain detailed documentation related to employee relations issues, investigations, and outcomes
• Proactively address issues to promote a respectful, inclusive, and compliant work environment
• Develop and implement HR employee relations strategies aligned with organizational goals and values
• Act as a point of contact to address staff member concerns, mediate conflicts, and ensure a positive work environment
• Develop, maintain, and communicate HR policies and the Employee Manual
• Keep up to date on employment laws and regulations (e.g., ADA, FMLA, FLSA). Monitor legal changes and provide strategic input to ensure organizational compliance with federal, state, and local employment regulations
• Champion the Council’s values across HR policies, practices, and culture initiatives
• Provide guidance to management and employees on compliance related matters.
• Implement and oversee a performance management system that supports continuous improvement and goal alignment
• Facilitate goal-setting sessions and deliver training programs for effective performance reviews
• Provide guidance and coaching to team members through one-on-one meetings focused on strengths and career development
• Support leadership in promoting a culture of empowerment, equity, and respect and the alignment of employee goals with organizational objectives through feedback and coaching
• Prepare and present reports on HR activities for the VP of People & Culture
• Partner with the Director of Strategic Planning to ensure individual organizational goals are aligned with the strategic plan
• Develop tools, templates, and feedback processes to support continuous performance conversations, performance improvement and progressive discipline.
• Strategic Planning and Development Contribute to the development of HR strategies and policies
• Analyze employee relations data to identify trends and areas for improvement to mitigate organizational risk
• Develop and deliver training programs on employee relations topics
• Partner with management and legal counsel on complex or high-risk employee relations matters
• Payroll Administration Support Serve as backup for payroll processing and compliance, ensuring coverage and continuity

Senior Administrative Manager

Senior Manager, Employee Relations