Sales Operations Analyst
The Conair Group
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Manage the creation, accuracy, and maintenance of product data across retailer websites and vendor portals, ensuring data integrity and operational readiness.
- Ensure customer SKUs & pricing are set up in Conair’s internal systems for seamless customer ordering.
- Conduct routine product detail page (PDP) audits to validate high-quality images, videos, product titles and descriptions are displayed across retail.com
- Serve as a primary operational point of contact for assigned customer accounts, developing deep expertise in customer-specific requirements and ensuring timely, accurate communication across internal and external stakeholders.
- Partner with Operations and Warehouse teams to proactively manage inventory allocation and replenishment strategies to optimize sales performance and inventory turn.
- Manage pricing updates and ensure all customer accounts reflect accurate and current pricing in alignment with company guidelines and contractual terms.
- Collaborate with Operations and Customer Service to oversee order management, troubleshoot issues, and ensure adherence to customer compliance standards.
- Support and participate in recurring meetings with customer buying & planning teams to review performance, identify trends, and assess the impact of operational or assortment changes on sales results.
- Support the Operations Director and Account Managers in preparing monthly business reviews, weekly flash reporting, and performance recaps, ensuring data accuracy and actionable insights.
- Analyze promotional performance against shipment expectations and collaborate with Sales to develop forward-looking shipment and inventory plans.
- Own end-to-end sample management for line reviews, planograms, and other customer needs (placing sample orders, providing tracking information, confirming when samples are delivered)
Requirements
- 1-3 years of customer account management and item setup experience
- Associate’s degree in Business, Accounting, Finance or related field; Bachelor’s degree preferred
- Experience work with ERP systems (SAP preferred), proficiency in Excel
- Strong analytical and problem-solving abilities with the capacity to work independently.
- Excellent communication and collaboration skills for cross-functional teamwork.
Benefits
- Comprehensive Medical/Dental/Vision plans
- Generous Paid Time Off Programs
- Life & Disability Insurance
- FSA/HRA/Dependent Care FSA
- Paid Parental Leave Policy
- 401k and company match
- EAP & Employee Wellness Programs
- Volunteer Days Paid Time Off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer account managementitem setupdata integritypricing updatesorder managementanalytical skillsproblem-solvinginventory managementsample managementperformance analysis
Soft Skills
communication skillscollaborationindependenceattention to detailorganizational skillstime managementstakeholder managementteamworkadaptabilitycustomer service
Certifications
Associate’s degreeBachelor’s degree