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Sales Operations Analyst
The Conair GroupSales Operations Analyst responsible for operational excellence across customer accounts at Conair. Managing data accuracy, order execution, and inventory alignment to support sales growth.
Tech Stack
Tools & technologiesERPFlash
About the role
Key responsibilities & impact- Manage the creation, accuracy, and maintenance of product data across retailer websites and vendor portals, ensuring data integrity and operational readiness.
- Ensure customer SKUs & pricing are set up in Conair’s internal systems for seamless customer ordering.
- Conduct routine product detail page (PDP) audits to validate high-quality images, videos, product titles and descriptions are displayed across retail.com
- Serve as a primary operational point of contact for assigned customer accounts, developing deep expertise in customer-specific requirements and ensuring timely, accurate communication across internal and external stakeholders.
- Partner with Operations and Warehouse teams to proactively manage inventory allocation and replenishment strategies to optimize sales performance and inventory turn.
- Manage pricing updates and ensure all customer accounts reflect accurate and current pricing in alignment with company guidelines and contractual terms.
- Collaborate with Operations and Customer Service to oversee order management, troubleshoot issues, and ensure adherence to customer compliance standards.
- Support and participate in recurring meetings with customer buying & planning teams to review performance, identify trends, and assess the impact of operational or assortment changes on sales results.
- Support the Operations Director and Account Managers in preparing monthly business reviews, weekly flash reporting, and performance recaps, ensuring data accuracy and actionable insights.
- Analyze promotional performance against shipment expectations and collaborate with Sales to develop forward-looking shipment and inventory plans.
- Own end-to-end sample management for line reviews, planograms, and other customer needs (placing sample orders, providing tracking information, confirming when samples are delivered)
Requirements
What you’ll need- 1-3 years of customer account management and item setup experience
- Associate’s degree in Business, Accounting, Finance or related field; Bachelor’s degree preferred
- Experience work with ERP systems (SAP preferred), proficiency in Excel
- Strong analytical and problem-solving abilities with the capacity to work independently.
- Excellent communication and collaboration skills for cross-functional teamwork.
Benefits
Comp & perks- Comprehensive Medical/Dental/Vision plans
- Generous Paid Time Off Programs
- Life & Disability Insurance
- FSA/HRA/Dependent Care FSA
- Paid Parental Leave Policy
- 401k and company match
- EAP & Employee Wellness Programs
- Volunteer Days Paid Time Off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer account managementitem setupdata integritypricing updatesorder managementanalytical skillsproblem-solvinginventory managementsample managementperformance analysis
Soft Skills
communication skillscollaborationindependenceattention to detailorganizational skillstime managementstakeholder managementteamworkadaptabilitycustomer service
Certifications
Associate’s degreeBachelor’s degree