Community Life Service Coordinator
The Community Builders, Inc.
full-time
Posted on:
Location Type: Office
Location: New Haven • Connecticut • United States
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About the role
- Develop and manage strategic partnerships with local service providers, organizations, and universities focused on health & wellness, resident leadership and housing stability.
- Lead Community Life efforts in collaboration with TCB property management and TCI to develop annual one-year workplans outlining strategies, partnership development and activities that fit into the sites strategic objectives.
- Support residents experiencing housing instability by building trusting relationships and having a strong understanding of reliable, quality resources/organizations for which to make referrals, as needed; coordinate the implementation of the TCB Housing Stabilization Standard of Practice; collaborate with TCI when appropriate.
- Foster and cultivate relationships with residents and encourage residents to engage within their community.
- Facilitate coordination of TCBs Health Ambassador program; identify residents who want to stay active and help organize activities that promote health and wellness.
- Conduct life skills and capacity building workshops in areas such as housekeeping, reading and understanding the lease, budgeting, and community engagement.
- Report on progress through consistent documentation of work through CLs data management system.
- Coordinate with staff to ensure effective communication between the site team and community partners, agencies, funders, and TCB corporate support.
- Ensure the collection and input of all program and performance data in the CL Connect database.
- Coordinate with partners for sharing of data and metrics.
- Collect CLQs for 30% of residents each year and document in SurveyMonkey.
- Represent TCB at various monthly community interagency meetings and report back to the team.
- Participate in professional development opportunities and contribute to best practices.
- Prioritize tasks and communicate progress, problems, and needs for additional support.
- Perform other project-related duties as needed.
Requirements
- Bachelors degree preferred, Associates degree with 2+ years of experience with a focus in social work, human services, public health, or community development
- Proficiency with MS Excel, PowerPoint, Word, Outlook and other computer programs
- Previous engagement, communication and collaboration with people of diverse socioeconomic and cultural backgrounds preferred
- Experience working with partners and site team members to implement programs and initiatives
- Knowledge of Yardi, Property Management databases, Dynamics and Power BI is a plus.
Benefits
- Medical, dental, and vision insurance
- 12 Paid Holidays & tenure-based PTO accruals
- Employer contributions to Health Savings Accounts
- Company paid Life & Disability Insurance
- 403(b) retirement plan with company match
- Tax-advantage accounts: commuter/parking, medical & dependent care FSA
- Hospital & Critical Illness Insurance
- Confidential, 24/7 Employee Assistance Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data managementprogram implementationworkshop facilitationcommunity engagementbudgetinglease understandingrelationship buildingpartnership developmentperformance data collectioncapacity building
Soft Skills
communicationcollaborationtrust buildingproblem solvingtask prioritizationinterpersonal skillsleadershiporganizational skillscultural competencyprofessional development
Certifications
Bachelor's degreeAssociate's degree