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Dining Supervisor
The College of Education at The University of Texas at AustinDining Supervisor supporting daily service operations in residential dining facilities at UT Austin. Ensuring smooth front-of-house operations and delivering a positive dining experience.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in overseeing dining room operations, ensuring high-quality service and adherence to safety and sanitation policies. Capable of training, coaching, and developing staff while fostering a collaborative team culture focused on customer satisfaction.
Highest-signal resume keywords
Food Service ExperienceSupervisory ExperienceFood Safety TrainingCash Handling TrainingStandard Kitchen Equipment Operation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Food Service ExperienceSupervisory ExperienceStandard Kitchen Equipment OperationInventory ManagementFood Handling Best Practices
Soft Skills
Team CollaborationCoaching and FeedbackCustomer Service OrientationCommunication SkillsProblem-Solving
Certifications & Qualifications
Food Safety TrainingCash Handling Training
Industry Keywords
Dining OperationsService Floor ManagementSafety and Sanitation PoliciesPerformance ReviewsOnboarding and Training
About the role
Key responsibilities & impact- Oversee day-to-day dining room and service floor operations to ensure timely, clean, and high-quality service.
- Serve as the shift lead during assigned service periods—monitoring food flow, managing line setup, and resolving service-related issues in real time.
- Help conduct weekly inventory counts and monitor stock levels to ensure essential items are available for service.
- Ensure all staff follow local, state, and UHD safety and sanitation policies.
- Reinforce best practices in food handling and cleanliness.
- Supervise full-time, part-time, and student staff working during assigned shifts.
- Foster a respectful and collaborative team culture focused on safety, service, and accountability.
- Deliver hands-on coaching and real-time feedback to support staff performance.
- Participate and support recruitment efforts for dining staff in collaboration with UHD HR.
- Assist with onboarding and training new team members, monitor daily attendance, and help ensure staff are prepared for each shift.
- Conduct performance reviews, track training progress, and support staff development.
- Set clear expectations for conduct, service, and safety, and model the standards expected from all team members.
- Address performance concerns promptly and professionally, issuing corrective actions when necessary in alignment with UHD HR policies.
- Champion a customer-first approach by ensuring staff deliver friendly and efficient service.
- Be present and engaged on the floor during service periods to interact with guests, resolve concerns, and support a welcoming dining environment.
- Communicate guest feedback to management and assist in implementing service improvements.
- Support themed events and special meal promotions to enhance the student dining experience.
- Support clear and consistent communication across shifts by documenting shift updates, issues, and key action items.
- Share information with team members and managers to maintain alignment across service periods.
Requirements
What you’ll need- High school graduation or GED.
- Two years of food service experience in a restaurant, commercial, or institutional facility.
- One year of supervisor experience in food service or similar capacity.
- Experience with operating standard kitchen equipment.
- Ability to complete and maintain Food Safety Training required by University Housing and Dining.
- Ability to complete and maintain University Housing and Dining cash handling training.
- Relevant education and experience may be substituted as appropriate.
Benefits
Comp & perks- 100% employer-paid basic medical coverage
- Free Capital Metro bus rides
- Retirement contributions
- Longevity Pay
- Paid vacation, sick time, and holidays
- Career growth & professional development