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Undergraduate Student Technician
The College of Education at The University of Texas at AustinStudent Technician supporting classroom technology and facilities at the University of Texas. Managing reservations, supporting faculty, and maintaining equipment in education environments.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service communication skills and a positive attitude while effectively managing reservations and providing classroom support. Proficient in Microsoft Excel for data analysis and possesses basic knowledge of audio/visual technology.
Highest-signal resume keywords
Customer Service Communication SkillsMicrosoft Excel ExperienceTroubleshooting SkillsAudio/Visual Technology KnowledgeCollaboration with Staff
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisTroubleshootingClassroom SupportReservation ManagementBasic Audio/Visual Technology
Soft Skills
Positive AttitudeCuriosityEffective Communication
Tools & Technologies
Microsoft ExcelAudio/Visual EquipmentTechnology InstallationFurniture Configuration
Industry Keywords
Customer ServiceFacilities ManagementClassroom Technology SupportStudent Affairs Collaboration
About the role
Key responsibilities & impact- Effectively make and manage reservations for the College of Education.
- Respond and create tickets for classroom support, reservation requests, equipment requests, and more.
- Provide classroom support for faculty and staff in SZB and Bellmont (BEL) Hall.
- Document new skills learned for future student techs.
- Support the SZB Building Manager with installing, maintaining, and configuring technology and furniture.
- Collaborate with ITO and Student Affairs staff as needed.
- Use Microsoft excel to analyze data for Facilities and ITO.
Requirements
What you’ll need- Must bring a positive and curious attitude (Willing to ask questions!)
- Experience troubleshooting on the fly! (Figured out why your laptop did that weird thing? (That’s what we’re looking for!)
- Customer Service communication skills (Greeting folks with a smile!)
- Basic knowledge of audio/visual technology (Ever connected home wifi/gaming console? That counts!)
- Some experience using tools or willingness to learn (Drills, sockets, sets, etc)
- Willingness to lift up to 50 pounds, with support, when needed. (ex. projectors, imacs, desks)
- Relevant education and experience may be substituted as appropriate.
- Microsoft Excel experience! (recording, sorting, and filtering important data, v-lookup)
Benefits
Comp & perks- Retirement Plan Eligibility: Students in this position may choose to enroll in the UTSaver voluntary retirement programs.