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Lead Food Service Worker
The College of Education at The University of Texas at AustinLead Food Service Worker at UT Austin overseeing dining staff and ensuring high-quality food preparation and customer service. Train staff, manage workflow, and maintain food safety standards.
About the role
Key responsibilities & impact- Support the daily operations of varying types of food service operations.
- Assist in leading dining staff by providing direction during meal service and ensuring assigned tasks are completed efficiently.
- Train new and existing staff on proper food handling, safety procedures, customer service expectations, and station setup.
- Manage daily area work assignments ensuring smooth workflow.
- Communicate professionally and effectively with staff, supervisors, and/or customers throughout shift.
- Maintain current knowledge of all areas of responsibility.
- Provide support throughout the dining units as needed.
- Assist in preparing, cooking, and serving a variety of meals in a high-volume, fast-paced environment.
- Serve high-quality food products which may include performing short-order, made-to-order cooking, and customized drinks using commercial production and kitchen equipment.
- Read, follow, and execute recipes based on culinary standards.
- Maintain concise menu and product knowledge and ensure customer satisfaction with drink/food quality.
- Set up, stock, clean, and replenish the serving area before/during service.
- Break down and clean all serving areas, workstations, and equipment after service.
- Restock shelves, beverage stations, and convenience store merchandise as needed.
- Ensure detailed cleaning tasks are completed throughout the shift.
- Track inventory levels, assist with ordering supplies, and minimize food waste.
- Provide excellent customer service to internal and external customers by greeting and assisting customers, ensuring a professional and enthusiastic demeanor.
- Operate the point-of-sale (POS) system, process meal plan, cash, and credit card transactions accurately.
- Monitor food presentation and quality, maintaining portion control and attractive display standards.
- Ensure compliance with food safety and sanitation guidelines.
- Store food in designated areas following wrapping, dating, and rotation procedures.
- Maintain temperature logs throughout shift and ensures food is cooked and maintains appropriate temperature throughout service.
- Avoid cross-contamination and actively monitor food levels and quality.
- Follow work safety guidelines and utilize proper PPE as needed.
- Maintain cleanliness and organization of kitchen, service areas, and dining spaces.
- Maintain and replenish service supplies, including condiments and napkins.
- Assist in maintaining cleanliness and sanitation in all areas, including dining rooms, kitchens, dish areas, and bathrooms. Tasks include but not limited to sweeping, mopping, cleaning surfaces, walls, and windows.
- Report emergencies and equipment issues.
- Adhere to University policies regarding time and attendance, training, and compliance.
- Complete and maintain required food safety training, including Texas Food Handler Safety.
- Adhere to UHD cash handling guidelines.
- Complete paperwork related to cashier operation, including transfer of funds reports, closing reports, cash reconciliation sheets, and deposit envelopes.
- Other duties as assigned.
Requirements
What you’ll need- Two years of experience working and preparing food in a restaurant, commercial, or institutional facility.
- Experience training or leading staff in a restaurant, commercial, or institutional food facility.
- Experience with operating standard kitchen equipment.
- Ability to complete and maintain Food Safety Training required by University Housing and Dining.
- Relevant education and experience may be substituted as appropriate.
Benefits
Comp & perks- 100% employer-paid basic medical coverage at hire
- Free Capital Metro bus rides
- Retirement contributions
- Uniform provided
- Longevity pay
- Paid vacation, sick time, and holidays
- Career growth & professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
food preparationcookingshort-order cookingmade-to-order cookingrecipe executioninventory trackingcash handlingPOS system operationfood safety compliancesanitation procedures
Soft Skills
leadershipcommunicationcustomer serviceteamworkorganizationproblem-solvingattention to detailtime managementtrainingprofessionalism
Certifications
Texas Food Handler Safety