Dining Assistant Manager
The College of Education at The University of Texas at Austin
full-time
Posted on:
Location Type: Office
Location: Austin • Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $58,000 per year
Job Level
JuniorMid-Level
About the role
- Support the daily operations of a large residential dining facility or dining retail unit.
- Oversee the execution of daily service operations to ensure consistent food quality, safety, cleanliness, and customer satisfaction.
- Serve as manager-on-duty during assigned shifts, directing floor operations, coordinating with kitchen and service staff, resolving real-time issues, and ensuring timely meal service.
- Help conduct weekly inventory and monitor supply levels to ensure accuracy and availability of essential items.
- Collaborate with the culinary team to ensure high quality food and presentation during service.
- Enforce local, state, and federal food safety regulations and UHD sanitation policies.
- Maintain an active Food Protection Manager Certification and ensure all team members follow the required safety procedures.
- Lead and support dining team of full-time, part-time, student, and temporary employees.
- Promote team culture focused on respect, accountability, and collaboration.
- Provide on-the-job coaching, daily feedback, and ongoing support to ensure staff performance aligns with UHD expectations.
- Assist with interviewing, onboarding, training, and scheduling in coordination with the General Manager.
- Conduct performance reviews, track training progress, and support staff development.
- Set clear expectations for conduct, service, and safety, and model the standards expected from all team members.
- Support a customer-first culture by ensuring that all aspects of service meet or exceed student and guest expectations.
- Be visible and accessible during service to assist customers, resolve concerns, and gather informal feedback.
- Collaborate with the General Manager and UHD Marketing, as applicable, to implement dining promotions, themed events, and student engagement activities.
- Uphold UHD’s 5 Star standards in every customer interaction and promote a welcoming dining environment for all guests.
- Assist the General Manager in monitoring key financial metrics such as food cost, labor, and inventory management.
- Support strategies that control waste and optimize staff productivity without compromising service quality.
- Help maintain accurate records of daily sales, invoices, and inventory.
- Utilize the departmental food production system (FoodPro) for forecasting, ordering, production planning, inventory management, and food cost evaluation, as directed.
- Maintain accuracy and accountability in system inputs to support operational efficiency and cost control.
Requirements
- Bachelor's Degree in business, food and nutrition, or a related field.
- At least 2 years of management experience in a restaurant, commercial, or institutional facility.
- Experience with operating a standard kitchen.
- Ability to complete and maintain Food Safety Training required by University Housing and Dining.
- Ability to complete and maintain University Housing and Dining cash handling training.
- Relevant education and experience may be substituted as appropriate.
- Three years or more of supervisory/management experience in food service or a similar capacity.
- Five years or more of food service experience in a commercial or institutional facility.
- Experience working in a large university dining setting.
- Experience training, coaching, and evaluating staff.
- Experience working in a high volume/fast-paced food service environment.
- Experience managing labor and food cost.
- Experience maintaining inventory control.
- Bilingual in Spanish and English.
- Experience using Microsoft Office and computer systems.
- Strong organizational skills.
- Professional demeanor and ability to work with a large customer base.
Benefits
- 100% employer-paid basic medical coverage
- Free Capital Metro bus rides
- Retirement contributions
- Paid vacation, sick time, and holidays
- Career growth & professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
food safety regulationsinventory managementfood cost evaluationcash handlingstaff trainingsupervisory experiencekitchen operationscustomer serviceperformance reviewswaste control
Soft skills
leadershipteam collaborationorganizational skillscommunicationcoachingproblem-solvingcustomer-first mindsetaccountabilityrespectprofessional demeanor
Certifications
Food Protection Manager CertificationFood Safety Training