Director, Employee Relations

The College Board

Director of Employee Relations managing complex workplace situations and guiding Talent Business Partners at College Board. Ensuring fairness, equity, and compliance in performance and conduct management.

Posted 5/2/2026full-time🇺🇸 United StatesLead💰 $96,000 - $140,000 per yearWebsite

About the role

Key responsibilities & impact

Guide and Execute Organizational Approach to Employee Relations & Risk Management
Serve as the enterprise owner of ER standards, ensuring consistency, fairness, and compliance across the organization
Assess and manage elevated employee relations risk across teams (e.g., performance, conduct, conflict, compliance)
Lead improvement plan processes across the enterprise ensuring strong execution and manager development along the way
Create standards for and guide managers through improvement plan processes and other performance documentation
Conduct thorough, objective, and timely investigations and resolution of complex ER matters
Draft high-quality investigation summaries and documentation in alignment with legal and executive standards
Provide expert guidance on disciplinary decisions, policy interpretation, and fair applications across business units
Act as a neutral third-party mediator in complex interpersonal or team conflicts
Design and implement standardized frameworks, templates, investigation tools, dashboards, and reporting mechanisms
Partner with Talent Business Partners to build manager capability in performance management, feedback, and difficult conversations

Requirements

What you’ll need

10+ years of progressive experience in employee relations / human resources
Expertise in performance management, investigatory best practices, discipline frameworks, and HR policy development
Advanced, practical knowledge of employment law with the ability to partner effectively with Legal
Proven ability to effectively analyze data and derive insights that influence leadership decisions
SPHR or similar credentials a plus
Ability to travel as needed

Benefits

Comp & perks

Annual bonuses and opportunities for merit-based raises and promotions
A mission-driven workplace where your impact matters
A team that invests in your development and success

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

employee relationsperformance managementinvestigatory best practicesdiscipline frameworksHR policy developmentemployment lawdata analysisinsight derivation

Soft Skills

conflict resolutionmediationcommunicationmanager developmentobjective investigationguidancecollaboration

Certifications

SPHR