Senior Manager, Area Customer Operations

The Coca-Cola Company

Senior Manager overseeing operational leadership for Foodservice customers at The Coca-Cola Company. Collaborating on strategic initiatives and managing budgets for profitable performance.

Posted 6/6/2026full-timeRemote • Illinois • 🇺🇸 United StatesSenior💰 $119,000 - $145,800 per yearWebsite

About the role

Key responsibilities & impact

Provide operational leadership and management of Foodservice customers and clients.
Execute customer specific volume and profit generating strategic initiatives with equipment and/or service components.
Create and manage the annual Service and capital budgets for assigned foodservice account teams.
Collaborate with Local Finance and Foodservice Sales Team on planning & rolling estimates, forecasting, new products & platforms, and program execution.
Create, lead and execute customer strategic initiatives.
Manage customer rolling estimates for service and capital expense.
Direct participation in customer selling efforts of operational products & services and customer stewardship.
Provide operational Subject Matter Expertise to internal client groups.

Requirements

What you’ll need

BA or BS degree preferred, but not required.
2-4 years customer management experience or customer operational management experience.
2-4 years of general Operations experience.
2-4 years of Project Management experience.
2-4 years of experience in contract negotiations and financial modeling.
Ability to Influence and drive customer solutions (Sales experience required).

Benefits

Comp & perks

A full range of medical, financial, and/or other benefits, dependent on the position.
Annual Incentive Reference Value Percentage: 15

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

customer managementoperations managementproject managementcontract negotiationsfinancial modelingbudget managementstrategic initiativesforecastingprofit generationservice management

Soft Skills

leadershipcollaborationinfluencecommunicationcustomer stewardship

Certifications

BA degreeBS degree