Customer Development Manager – Consultant

The Coca-Cola Company

Customer Development Manager at Coca-Cola driving sales initiatives and managing complex customer relationships. Collaborating with cross-functional teams for effective account management and sales growth.

Posted 5/21/2026full-timeTampa • Florida • 🇺🇸 United StatesJunior💰 $87,000 - $100,900 per yearWebsite

About the role

Key responsibilities & impact

Complete proactive customer contacts via telephone, virtual meetings, and in-person visits with key decision makers to build relationships and gain their support and commitment to execute initiatives and sales programs.
Conduct regular business reviews with customers by telephone, virtually, and in person to monitor relationship, re-affirm strategies, steward the business, create operational and personal value for the customer.
Identify opportunities consistent with the objectives, priorities, and strategies of assigned customers through discovery (e.g., Account Diagnostic, observation, analysis of customer data, marketplace sales data, conversations with customer) to prioritize potential focus area(s).
Coordinate implementation of agreed upon activities (e.g., mechanical service, installation, business building initiatives, distribution activities) within geographical responsibility in order to execute plan.
Participate in contract negotiations/re-negotiations with customer and Coca-Cola System to formalize the agreement.
Manage customer marketing reimbursements and local store funding programs to drive business results.
Accurately capture customer interactions through current CRM systems.
Manage individual performance to ensure effective and efficient customer contacts to successfully sell sales initiatives.
Provide feedback to Leadership Team on potential opportunities to improve individual and team performance.
Develop and ensure execution against an Individual Development Plan to ensure personal development and career growth within NAOU.

Requirements

What you’ll need

Bachelor's Degree required.
1+ years frontline sales experience preferred.
Experience in effectively communicating with and influencing customers.
Proven ability to problem solve and provide viable solutions based on customer and company needs.
Proven ability to provide quality Customer Service.
Strong verbal and written communication skills.
Effective collaborating skills.
Ability to actively listen and engage in conversation with customers to uncover opportunities and solutions.
Strong time management and organizational skills. Able to manage time, establish priorities and accomplish objectives.
Advancing the Customer Relationship: Ability to facilitate and accelerate the business relationship based upon an understanding of the customer.
Includes the ability to actively listen and engage in conversation with customers to uncover relevant information, resources and solutions.
Customer Relationship Transition: Ability to develop and maintain business to business relationships and transfer personal equity.
Consumer Focus: Demonstrating understanding of how one's actions and/or work impacts the Company's relationship with consumers.
Computer Capability: Ability to use information tools (i.e., Salesforce, Design Machine, CokeSolutions.com, National Sales Tool Kit, Matrix/MFE, BRIM, Microsoft Outlook Applications, KO Tickets, Power BI) to obtain the needed information to evaluate performance and access relevant data.

Benefits

Comp & perks

A full range of medical, financial, and/or other benefits, dependent on the position.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

frontline sales experienceproblem solvingcustomer servicetime managementorganizational skillscustomer relationship management

Soft Skills

communication skillscollaborating skillsactive listeninginfluencing skillsrelationship building

Certifications

Bachelor's Degree