Senior Key Account Manager, eCommerce – Digital Shelf

The Coca-Cola Company

Sr. Key Account Manager managing eCommerce strategy and customer relationships at The Coca-Cola Company.

Posted 5/10/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $119,000 - $145,800 per yearWebsite

About the role

Key responsibilities & impact

Lead the planning, development, and execution of growth strategies across eCommerce customers, leveraging digital levers including search, content, assortment, pricing, promotions, and retail media
Develop and manage integrated promotional and media calendars, aligning investments to key moments to maximize visibility, conversion, and ROI
Act as a strategic partner to Sales and Marketing to optimize investment across trade and retail media, ensuring efficient deployment of spend (with agency support) to drive profitable growth
Own P&L performance for assigned accounts, including forecasting, budget management, and delivery against revenue, share, and profitability targets
Analyze account performance using retailer platforms (e.g., Amazon Vendor/Seller Central, Walmart Luminate) and syndicated/third-party data to identify trends, opportunities, and risks
Monitor competitive activity, search trends, and category dynamics to inform strategy and provide actionable recommendations to leadership
Foster and grow relationships across the Bottler System. Communicate in a timely and accurate manner, all trade plans to bottler and BODYARMOR sales and marketing personnel
Present eCommerce performance, digital shelf metrics, and growth opportunities to internal leadership and bottler partners
Lead end-to-end digital shelf execution across assigned customers, including ownership of content strategy, asset development, and ongoing optimization
Oversee alignment between digital shelf priorities and bottler/customer execution to ensure consistency across the omni-channel ecosystem
Partner cross-functionally with Brand, Content, Media, Supply Chain, and Insights teams to deliver a cohesive and high-performing eCommerce strategy
Lead cross-functional routines focused on digital shelf excellence, identifying gaps in content, availability, search performance, and conversion, and driving action plans to close them
Serve as the central point of contact for customer and digital shelf initiatives, ensuring alignment across commercial, marketing, and innovation plans
Influence and align stakeholders on key initiatives including product launches, content updates, and media activations to ensure flawless execution online
Deliver clear, data-driven updates on customer performance, digital shelf health, and key initiatives to senior leadership

Requirements

What you’ll need

Bachelor’s Degree or relevant experience required
6+ Years experience within any of the following scopes - retail eCommerce, Ecommerce Project Management, or Ecommerce Creative Asset Project Management required
Amazon experience preferred
Strong analytical skills with the ability to translate data into actionable insights and business recommendations
Highly organized with strong project management skills; ability to manage multiple priorities, timelines, and stakeholders across a complex, fast-paced environment
Experience overseeing digital shelf content, including asset creation, optimization, and syndication across platforms preferred
Must have excellent computer skills, proficient in PowerPoint, Word, and Excel; experience with eCommerce or digital shelf tools (e.g., Salsify, Syndigo, Profitero, Stackline) a plus
Excellent communication and presentation skills, with the ability to influence both internal and external stakeholders
Self-starter with a proactive, solutions-oriented mindset and ability to work both independently and as part of a team
Strong attention to detail and commitment to executional excellence
Strong leadership and track record in Business Development
15% travel required by car and plane

Benefits

Comp & perks

A full range of medical, financial, and/or other benefits, dependent on the position

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

eCommercedigital shelf executionbudget managementP&L performancedata analysisproject managementcontent strategyasset developmentsearch performanceconversion optimization

Soft Skills

analytical skillsorganizational skillscommunication skillspresentation skillsinfluencing skillsattention to detailleadershipself-startersolutions-oriented mindsetability to manage multiple priorities