Customer Manager – 12-month fixed-term

The Clorox Company

Customer Manager driving commercial excellence and growth across key customer accounts for Clorox in Canada. Focus on account management, strategic planning, and customer partnerships.

Posted 4/26/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSenior💰 CA$83,278 - CA$128,248 per yearWebsite

About the role

Key responsibilities & impact

Act with a general manager mindset, owning business planning cycles including MBRs, QBRs, and Joint Business Planning.
Support and execute long-term customer strategies aligned with Clorox priorities.
Leverage Net Revenue Management (NRM) principles to optimize trade investment and drive profitable growth.
Build strong, multi-level customer relationships through effective storytelling and engagement.
Apply a 360° omni-channel perspective to drive customer and shopper success.
Analyze performance data and post-promotion results to identify opportunities and improve outcomes.
Deliver accurate forecasts and scenario planning to support business decisions.
Identify and act on growth opportunities using data-driven insights.
Execute promotional plans and trade programs with excellence and attention to detail.
Utilize systems and tools such as Exceedra, POS, Nielsen, and Numerator to manage performance.
Collaborate cross-functionally with Demand Planning, Customer Experience, and Strategy teams.
Ensure alignment across internal stakeholders to drive efficient and effective execution.

Requirements

What you’ll need

5+ years of sales experience in Consumer Packaged Goods
Experience managing key retail accounts including Metro Quebec, Jean Coutu, and Super C
Strong understanding of the Canadian retail landscape and category management principles
Proven ability to lead and influence across functions and with customers
Experience across multiple sales areas, including retail, account management, and sales planning
Strong financial and analytical skills, with the ability to translate data into actions
Excellent presentation and storytelling skills, with the ability to engage and influence stakeholders
Proficiency in Microsoft Office and sales/analytics tools
Bachelor’s degree required
Bilingual in French and English.

Benefits

Comp & perks

Comprehensive health plans
Competitive pension program with company match
Paid time off benefits, including half-day summer Fridays
Maternity leave benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Net Revenue Managementdata analysisforecastingscenario planningcategory managementsales planningfinancial analysispromotional planningtrade investment optimizationcustomer strategy execution

Soft Skills

storytellingrelationship buildinginfluencingcross-functional collaborationengagementpresentation skillsattention to detaildata-driven decision makingleadershipcommunication

Certifications

Bachelor's degree