The Clorox Company

DC Operations Specialist

The Clorox Company

full-time

Posted on:

Location Type: Hybrid

Location: Alpharetta • 🇺🇸 United States

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Salary

💰 $72,400 - $132,500 per year

Job Level

Mid-LevelSenior

Tech Stack

ERP

About the role

  • Monitor EDI and system integrations to identify and resolve order failures, transmission errors, and processing delays.
  • Perform daily inventory reconciliation across fulfillment locations and investigate discrepancies.
  • Process orders, cancellations, transfers, kit builds, and other transactional activities within ERP and OMS systems.
  • Support order accuracy through cycle counts, exception cleanup, and cross-functional follow-up with warehouse and transportation partners.
  • Execute routine reconciliation tasks to ensure accuracy of financial, inventory, and sales data.
  • Manage order flow from creation through shipment, coordinating with internal teams to address issues impacting fulfillment.
  • Investigate and resolve inventory variances, stock availability questions, and allocation-related issues.
  • Support new product setup, item extensions, and updates to master data in collaboration with IT, Sales, and Master Data teams.
  • Build and distribute KPIs, performance reporting, and trend analysis to cross-functional stakeholders.
  • Develop dashboards and monitoring tools (Power BI or similar) to support data-driven decision making.
  • Identify inefficiencies in fulfillment processes and propose improvements.
  • Draft, update, and maintain SOPs, process maps, workflow documentation, and training materials.
  • Support continuous improvement initiatives by documenting root causes, corrective actions, and tracking results.
  • Lead or support special projects related to forecasting, master data accuracy, order flow optimization, and system enhancements.
  • Troubleshoot ERP and order management issues in partnership with IT, Master Data, and external platforms.
  • Manage shipment tracking processes, ensure accurate carrier information, and support timely delivery updates.
  • Resolve order errors that impact revenue recognition and ensure accurate posting of sales data.

Requirements

  • Bachelor’s degree in Supply Chain, Business, Operations, or related field.
  • 4+ years of experience in fulfillment, logistics, supply chain operations, or order management.
  • Strong working knowledge of ERP and OMS systems (SAP S4/ECC preferred).
  • Experience with EDI and system-to-system integrations a plus.
  • Proficiency in Excel and reporting/visualization tools (Power BI).
  • Strong analytical, problem-solving, and troubleshooting skills.
  • Ability to manage high-volume workloads with changing priorities.
  • Strong communication and cross-functional collaboration skills.
  • Experience with eCommerce or retail fulfillment environments.
  • Knowledge of master data processes and item setup workflows.
  • Familiarity with external retail portals or third-party platforms.
  • Experience improving or redesigning operational processes.
  • Detail-oriented and highly organized.
  • Strong ownership mentality with ability to work independently.
  • Continuous improvement mindset.
  • Ability to maintain accuracy under heavy workload.
  • Effective stakeholder management.
Benefits
  • robust health plans
  • 401(k) program with a company match
  • flexible time off benefits (including half-day summer Fridays depending on location)
  • inclusive fertility/adoption benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
ERP systemsOMS systemsEDIdata analysisinventory reconciliationorder managementKPI reportingPower BIprocess improvementmaster data management
Soft skills
analytical skillsproblem-solvingtroubleshootingcommunicationcross-functional collaborationorganizational skillsownership mentalitydetail-orientedindependencestakeholder management