Operations

• Serve as a Clorox operational contact for External Manufacturers concerning day-to-day activities that support the production plan.
• Coordinate manufacturing activities at external and/or business partner manufacturing sites, including but not limited to: confirming production, supply of materials, direct shipment of bulk and finished product at manufacturing site, supervise and monitor cycle times (On Time In Full), and enlisting support from others who will provide any required associated reports and technical expertise.
• Develop, update, and deliver training as required to the External Manufacturers and the External Operations Managers.
• Coordinate and obtain resources required to deliver training.
• Collaborate with EOM, SME’s and Process Owners to develop, document and keep current procedures for all External Manufacturing specific activities.
• Manage and coordinate Workday Learning users.
• Create items, curriculum and assigned offerings for GEMS.
• Update and maintain External Manufacturing lists, libraries, Infopath forms and calendars in SharePoint and other supportive databases.
• Develop, coordinate, and maintain monthly EM Reports including the EM dashboard and other KEY PERFORMANCE INDICATOR Metrics Reports.
• Initiate and maintain regular dialogue with stakeholders (ex: EOMs, Planning, SCLs, Deployment, DC Operations and Transportation) to resolve and prevent issues and to enhance mutual understanding of process.
• Identify continuous improvement opportunities.
• Act as liaison to cross functional partners and stakeholders for issue resolution including but not limited to: Issue ownership Identifying and resolving process gaps Identifying and communicating training gaps Audit SAP BOM accuracy Transactional and procedural coaching Support all investigations which concern manufacturing or associated shipping operations, when required.
• Support EOMs when partnering with Clorox cross functional partners for root cause corrective action.
• Cultivate and maintain positive relationships with all stakeholders.
• Other duties as assigned.

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