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Pre-Service RN Care Coordinator
The Cigna GroupRN care coordinator supporting post-acute care, equipment, and transitions for Cigna’s health services business. Coordinating members, providers, and internal teams remotely.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical care coordination, case management, and transition of care processes, with a strong focus on regulatory compliance and effective communication. Proficient in utilizing technology for documentation and collaboration in a remote work environment.
Highest-signal resume keywords
Registered Nurse LicenseClinical RN ExperienceCare CoordinationUtilization Management ExperienceMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical JudgmentCase ManagementDocumentation AccuracyTime ManagementCritical ThinkingProblem-SolvingTyping Speed of 30 Words Per MinuteHome Health ExperienceMedicare Managed Care ExperienceMedicaid Managed Care Experience
Soft Skills
Effective CommunicationOrganizational SkillsIndependent Work
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointWebexMicrosoft Teams
Certifications & Qualifications
Active RN LicenseCompact RN License
Industry Keywords
Post-Acute CareCare CoordinationDurable Medical EquipmentSkilled Nursing FacilityRehabilitation
About the role
Key responsibilities & impact- Support clinical and operational processes related to transition of care, care coordination, and case management for post-acute care services, including home health, durable medical equipment, and related care management needs
- Review physician-ordered services and equipment to help coordinate timely, appropriate member care
- Collaborate with members, providers, caregivers, and internal teams to support continuity of care and resolve service coordination issues
- Apply clinical judgment and established guidelines to support appropriate care coordination decisions
- Document case activities accurately and timely in accordance with clinical, operational, regulatory, and compliance requirements
- Maintain productivity, quality, and service expectations while managing assigned work in a remote environment
Requirements
What you’ll need- Active, unrestricted Registered Nurse license in state of residence
- Minimum of 2 years of clinical RN experience
- Ability to work Monday through Friday, 9:00 a.m. to 6:00 p.m. Central Time, with flexibility to work any shift between 7:00 a.m. and 7:00 p.m. Central Time based on business needs
- Availability for weekend, on-call, and holiday rotation as business needs require
- Ability to use a computer, telephone, and standard office equipment throughout the workday
- Ability to maintain a dependable and reliable work schedule
- Strong time management and organizational skills
- Effective verbal and written communication skills
- Critical thinking and problem-solving skills
- Ability to work independently with minimal supervision while meeting performance expectations
- Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint
- Experience using virtual collaboration tools such as Webex, Microsoft Teams, or similar platforms
- Bachelor of Science in Nursing preferred
- Compact or multistate RN license preferred
- 2 or more years of utilization management experience preferred
- Experience in home health, skilled nursing facility, rehabilitation, post-acute care, or care coordination preferred
- Experience with Medicare and/or Medicaid managed care programs preferred
- Typing speed of 30 words per minute preferred
- Cable broadband or fiber optic internet service with speeds of at least 10Mbps download/5Mbps upload for home working
Benefits
Comp & perks- Annual bonus plan eligibility
- Medical, vision, and dental benefits starting on day one
- Well-being and behavioral health programs
- 401(k)
- Company-paid life insurance
- Tuition reimbursement
- Minimum of 18 days of paid time off per year
- Paid holidays
- Leaves of absence
- Remote work environment
- Cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload required for home working